Novant Health Urgent Care

Name: Novant Health Urgent Care
Rating: 4 (78 reviews)
Author: Doctors Care

By: Doctors Care

Medical

Features & Capabilities

Novant Health Urgent Care provides a virtual urgent care experience for new and existing patients located in South Carolina and North Carolina. Connect with qualified providers from your phone, tablet, or computer; visits are fast, secure, and cover many common ailments. Prescriptions are sent to your local pharmacy, and you can access a visit summary in the Novant Health Urgent Care Patient Portal.

Providers can diagnose and treat conditions like colds, flu, allergies, skin issues, earaches, pink eye, UTIs, and more, plus behavioral health support. If necessary, you'll be referred to the nearest Doctors Care urgent care location or appropriate specialist. The service can order coronavirus tests for eligible patients in SC and NC, and families can manage multiple patients under a single account; age eligibility starts at 3. Health app integration is available for activity tracking when enabled.

User Growth & Download Statistics

App Privacy & Security Communication Education

By:

Doctors Care

Rating:

4.00

(78)

Version:

3.3.1 Last updated: 2025-11-06

Version code:

877687989

Creation date:

2017-02-28

Compatible devices:

Size:

75.35MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 173,347 ▼ 154

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Doctors Care

Apple Apps Store

https://apps.apple.com/us/app/novant-health-urgent-care/id1197942584

Website:

https://doctorscare.com/

User Reviews

User reviews largely praise the Doctors Care virtual service for being convenient and easy to use, with quick access to care and fast prescriptions from home. However, recurring negatives center on app reliability—sign-in problems and account setup issues—along with pharmacy selection difficulties, lengthy waiting times in some cases, and some billing concerns. When functioning, the service is valued for convenience and speed, but reliability and account/billing friction remain key improvement opportunities.

Pros

Easy to use and quick to sign up/register.
Very convenient to see a doctor from home, especially when sick or caring for an infant.
Short or quick waits and fast treatment, with prescriptions sent to the pharmacy quickly.
Professional, attentive doctors who listen and provide useful guidance.
Efficient handling of prescriptions and doctor notes (electronic prescriptions, work notes).

Cons

App instability and login/sign-in issues; sometimes unable to sign in or find an appointment room.
Account creation/verification problems (email verification not received after multiple attempts).
Pharmacy selection/input issues (difficulty entering or selecting a preferred pharmacy).
Data-entry flows glitches (camera permission prompts causing resets; information lost).
Billing/insurance confusion or unexpected charges.

Recent reviews

I used to love this app it’s the only place that would take my kids insurance virtually but now the app no longer works and says “unable to find room” doesn’t let me sign in or do anything else

by mo*****, 2026-03-03

Entered all my info for it to not allow me to enter my preferred pharmacy. Garbage.

by to*****, 2024-06-28

Enter all my info just to get prompted to go to settings to allow access to my camera and when I go back, it starts over and everything is empty!?! TWICE!!! You didn’t get my business and I Won’t be back!