Features & Capabilities
User Growth & Download Statistics
- By:
- Marshfield Clinic
- Rating:
- 4.80 (612)
- Version:
- 12.23.000 Last updated: 2026-04-29
- Version code:
- 885002859
- Creation date:
- 2017-02-01
- Compatible devices:
- Size:
- 74.30MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-07
- Compare stats and ranking:
- Marshfield Clinic Care My Way® vs Primary Care On Demand
- Marshfield Clinic Care My Way® vs My Marshfield Clinic
- Marshfield Clinic Care My Way® vs UW Health Care Anywhere
For Developers
Contact the developer
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User Reviews
Pros
- Convenient video telemedicine visits from home
- Knowledgeable, helpful nurse practitioners and patient interactions
- Time-saving; avoids urgent care and can get fast diagnosis and Rx
- Easy to install and use the app
Cons
- Scheduling and appointment management issues (changing appointments, long wait times, unresponsive lines, calendar not showing upcoming visits)
- Billing and insurance friction (no in-app billing view or payment, copay confusion, limited insurance options)
- Messaging/contacts problems (in-app messaging not functioning, blank contact list, nickname issues)
- Occasional technical glitches or provider-search delays (app spinning or slow provider search)
Recent reviews
While this app is ok for scheduling, there is no place to keep my provider or her time in the app. Billing is also not on here from what I can see. I can put a payment information I to the app but there is no area to see a bill or pay one. Other hospitals have better functions on their apps where you can do everything on your phone.
by in*****, 2026-04-10
I caught Covid and decided to use the Care My Way app to avoid exposing others. The first person I talked to via chat did not explain things well and eventually transferred me to someone on a phone. They claimed my copay was $79 and that the copay was always $79 even though my wife had called 30 minutes earlier and had a copay of only $40. Great start, right? The nurse herself was kind and informative, but never logged the Paxlovid prescription I needed. When I called 24 hours later, Marshfield said “they’d need to get back to me” about this. It’s in my chart, and Paxlovid is very time-sensitive. This is gross negligence, I recommend everyone avoid using this app.
by Th*****, 2025-04-21
I have tried every combination possible for numbers for insurance and they can’t verify it. Says to call but I have hearing loss so that is not helpful at all.
by Sm*****, 2025-01-21
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