Blueground

Name: Blueground
Rating: 4.6 (4131 reviews)
Author: Blueground Us, Inc

By: Blueground Us, Inc

Manage your stay

Features & Capabilities

Blueground Guest App gives guests quick access to essential stay details, booking information, and neighborhood guidance. After booking, sign in with the same email and manage your stay—from viewing address, entrance instructions, Wi-Fi, and building amenities to planning your commute with maps and transit directions.

Submit and track service requests, schedule cleanings or maintenance, and chat in real time with our Client Experience team. The app keeps notifications, updates, and personal support in one place, making every stay smooth and frictionless.

User Growth & Download Statistics

App Communication Navigation & Mapping Task Management

By:

Blueground Us, Inc

Rating:

4.60

(4,131) 4 new ratings

Version:

2.75.5 Last updated: 2026-06-10

Version code:

886781448

Creation date:

2016-12-13

Compatible devices:

Size:

108.70MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-13

Compare stats and ranking:

Ranking

# 29,424 ▼ 51

Other platforms

Blueground (v2.75.3)

51,589 3.47

(244)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Blueground Us, Inc

Apple Apps Store

https://apps.apple.com/us/app/blueground/id1183301329

Website:

https://www.theblueground.com/

User Reviews

User reviews of Blueground on iOS are predominantly negative. Recurring issues include pricing confusion and extra charges, persistent customer support gaps with slow responses and buck-passing between the company and property managers, ongoing maintenance problems (broken appliances, heating outages, water issues, etc.) with limited resolution, and scheduling/disorganization (mis-timed visits, unauthorized access, and poor communication). App and login problems also show up repeatedly (sign-in failures, codes/links not working). A minority report positive experiences, especially for long-term stays where issues were resolved promptly and listings matched photos. Pricing, support, maintenance, and access reliability are the main pain points.

Pros

Clear and easy-to-follow communication/instructions when issues are reported.
Prompt repairs or issue resolution in cases where attention was given.
Positive experiences for long-term stays noted by some users, including listings that match photos and repeat customers.

Cons

Pricing confusion and extra charges at checkout or after move-out (hidden/incomplete pricing).
Poor customer support with slow responses and buck-passing between Blueground and property managers.
Ongoing maintenance and amenity issues (broken appliances, heating outages, water problems, unsafe conditions) with inconsistent resolution.
Scheduling and disorganization (unresponsive to preferred viewing times, unauthorized access, poor coordination).
App and login problems (sign-in failures, Google login issues, codes or links not working).

Recent reviews

Day 5. Hundred+ bugs all over the bedroom. No effort by Blueground to help

by De*****, 2026-06-04

The process from applying through moving in was extremely quick, and the communication throughout has been perfect!

by KC*****, 2026-06-03

Great experience so far. The housing was clean, comfortable, and exactly as described. The move-in process was seamless, and the team was responsive and helpful throughout. I also appreciated how smoothly they handled my housing transition. Overall, a very positive experience.