Features & Capabilities

Welcome to the Best Buy Remote Management App!

The app designed specifically for My Best Buy Total with Remote Management customers – streamlining "smart home" support and troubleshooting of audio/video/control/automation and networking systems.

The Remote Management app makes requesting support from your Remote Management Support Team easier than ever. The homeowner can request support and troubleshooting on a one-to-one basis to solve "smart home" issues faster than ever.

The app lets you request support with one tap, but in homes with "smart" power devices on select components, the app allows the homeowner to solve simple issues themselves with a device "reboot" feature.

PLEASE NOTE: The Remote Management App requires a special Log-in and password that can only be obtained from your Best Buy Custom Installer. Best Buy Remote Management App features include: · One-tap Support Request: Chat with your Remote Management Support Team in one tap via the app. Get help for an issue faster than ever! · Device Reboot: Troubleshooting Guide that enables certain devices to reboot in one click to make a locked-up device work again · Alerts: Receive alerts when new devices join your network – to detect new people or intruders on your network · Who is Home: Visualize who is at home based on their devices – family, guests or unrecognized devices · Home Tech Inventory: See the devices on your network – and which are on-line or off-line, including what’s supported by Best Buy · Network Diagnostics: Run a speed test or latency test to measure the speed of your Internet connection and get your network performance report

Help with Remote Management

The Remote Management App requires a log-in and password which can be provided to you by your Best Buy Custom Installer. Contact Best Buy support today to find out more about My Best Buy Total with Remote Management getting access to the Remote Management App.

User Growth & Download Statistics

App
By:
Domotz Inc
Rating:
4.20
(14)
Version:
2.10.3 Last updated: 2026-04-25
Version code:
884911006
Creation date:
2017-04-11
Compatible devices:
Size:
29.58MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-07
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Domotz Inc
Apple Apps Store
https://apps.apple.com/us/app/best-buy-remote-management-app/id1174950867

User Reviews

Magnolia’s product selection, custom install and this incredible post-installation service application gives me the peace of mind my system will always be online! Magnolia AV got me a top of the line Ruckus WiFi System and Savant automation system pre pandemic and this app along with their service has kept us online for everything from work, entertainment and Ofcourse our beloved smart home system.
by Ow*****, 2021-02-26

This app lets the end user have a lot of control over the AV system. Reboots and self healing. As well as being able to contact the dealer directly through messaging.
by St*****, 2020-01-06

As one of the lead new sales associates at magnolia in Atlanta Ga perimeter location, I am able to tell you that this app is all you need to control your entire house through remote management and control. Also we can help and support you through the entire process of any installation. Go to your local Best Buy and cone day hi to BME
by ju*****, 2019-09-18
View all user reviews ›

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