Features & Capabilities

Set off on a journey with Shinsegae Duty Free. We are here to delight you!

▶ We offer our services in multiple languages, including Chinese and English. Also, we accept popular payment methods for each country.

▶ Our expertly curated selection of fine Liquors. Order online with ease.

▶ POP-UP in Duty Free! Discover our online pop-up stores that appear seasonally.

▶ Take it, Lot of benefits at the moment of need, like daily reserves, grade-based discounts, and so on.

▶ The biggest advantage of duty-free shopping, Deal! Don't miss our Time sales, Single-day specials, Brand events, and more.

We're always trying new things for you. Don't miss out, join us.

□ Contact us PHONE: 1661-8778 ( Mon-Fri, 9am - 6pm, KST )

□ App Access Permissions [ Required Access Permissions ] • Device and app history: to check app errors and improve usability

[ Optional access ] • Notifications : Event notifications. • Biometrics : Use of biometric information (fingerprint, face) to identify you. • Camera : QR, barcode scanning / Event Entry • Microphone/voice recognition : Use to voice-search services. • Location : Access to the Duty Free Pickup Order Queuing Service and Branch Location Guide Service • Bluetooth : Use to remote standby ticketing service to pick up duty-free items. ( Only available to Koreans )

User Growth & Download Statistics

App
By:
SHINSEGAE DF Inc
Rating:
1.40
(20)
Version:
2.7.1 Last updated: 2026-05-28
Version code:
885795564
Creation date:
2021-08-26
Compatible devices:
Size:
50.28MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
SHINSEGAE DF Inc
Apple Apps Store
https://apps.apple.com/us/app/shinsegae-duty-free/id1174635397

User Reviews

User reviews mostly criticize the Shinsegae Duty Free app for reliability and usability problems. The most recurring issues are phone verification failures and Korea-only verification blocking purchases, signup difficulties (DOB entry and repeated password/ID issues, passport data re-registration), international users being unsupported, slow performance and buggy UI, and problematic cart/checkout behavior (items not saving, cart clearing near checkout). Overall, reviewers deem the app not ready for use, preferring to shop via the website or elsewhere.
Pros
Cons
  • Phone verification code is not sent or verification fails, preventing purchases.
  • Verification and signup are blocked for international numbers; Korea-only verification.
  • Signup/login issues: DOB entry not possible and repeated password/ID/password data re-registration.
  • App is slow with buggy UI and poor navigation.
  • Cart/checkout problems: items not saved reliably and cart can be cleared near checkout.
Recent reviews
번호 인증 안된다고 리뷰 쓰는데 고칠 생각이 없는듯
by gg*****, 2026-01-19

This is by far the worst app I have ever used. The website itself is also a garbage.
by ke*****, 2025-11-20

Wont send me verification number to my usa phone to confirm account in order to order. No wonder they have horrid reviews. Disappointed.
by ce*****, 2025-11-19
View all user reviews ›

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