Sojern:Guest Experience

Sojern Guest Experience Solution (GES) App is a comprehensive Guest Experience, Digital Concierge, and data Analytics platform for Hospitality Venues like Hotels, Restaurants, Casinos, and Resorts with features that generate incremental revenue through bottle/table reservations, ordering, mobile pay, analytics, rewards and more.

Business App Key Functionalities:

• Real-Time Reputation Management

• Digital Concierge

• Business Analytics

• Digital Clicker: To keep track the number of guests at real-time and synchronized across the venues

• Table Service: Pre-Booking of the Table/Bottle Service and last minute booking at the venue.

• Guest List: Processing Guest list request.

• Private Event Booking: To review and pre-booking the private halls for various events like Corporate Events, Private Parties,

• Food/Drink Services: To request & process the orders for Delivery & Pickup


VENUELYTICS CAN BE USED FOR:

• Reservation Management - Managing the Table/Bottle Service Requests, Floor Maps, Guest lists in Real-Time

• Private Event Management - To manage the private Halls booking for events like Corporate Events, Private Parties, Product Launch, Bachelor, Bachelorette parties, Wedding, etc.

• Real-Time Analytics - To track the crowd in the venue, various services, prediction and to provide a personalized experience.

• Fast Pass Service - Enable consumers to skip the line by Paying Premium

• Wait Time, Games, Tournaments - To provide real-time information about the Games, Tournaments, Leagues to the Consumer.

• Food & Drink Services

• Karaoke Requests - To process the Karaoke Song Requests & Hall Booking

• Real-time Alerts - Can be shared amongst designated employees at any time.

We would love to hear what you think about our system. Email us feedback, suggestions, and questions: support@venuelytics.com.

Sojern Guest Experience APp doesn't support Apple Pay from the backend staff.

Disclaimer:

Continued use of GPS running in the background can dramatically decrease battery life.