Apple Support

Name: Apple Support
Rating: 3.9 (32156 reviews)
Author: Apple

By: Apple App

Overview

Version:

5.15.1

Last updated: 2026-07-15

Features & Capabilities

Apple Support provides personalized access to solutions for all Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and troubleshoot with guided, step-by-step solutions. You can chat with a specialist or book a Genius Bar appointment at a nearby location.

Note: Availability varies by country/region. You are not required to purchase AppleCare+. If you purchase AppleCare+, terms apply and can be managed in your account settings.

User Growth & Download Statistics

App Communication Education Privacy & Security

By:

Apple

Rating:

3.90

(32,156) 170 new ratings

Version:

5.15.1 Last updated: 2026-07-15

Version code:

887703852

Creation date:

2016-12-14

Compatible devices:

Size:

73.02MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-25

Compare stats and ranking:

Ranking

# 9,708 ▲ 1

Other rankings

#1 in feedback keyword 23

#1 in support keyword 22

#2 in service keyword 42

#6 in developer keyword 60

#11 in purchase keyword 24 ▼ 3

Upgrade to see more rankings

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Apple

Apple Apps Store

https://apps.apple.com/us/app/apple-support/id1130498044

User Reviews

Apple Support reviews show a mix of experiences. Top pros are friendly, courteous, and knowledgeable staff who communicate clearly and assist non-technical users. The main negatives repeat across reviews: unresponsive or unhelpful support, unclear billing/fees, and slow, poorly communicated delays in AppleCare replacements. A minority note compatibility issues with older devices, but the dominant themes focus on service quality and billing clarity.

Pros

Friendly, helpful, and courteous support staff who are easy to talk to.
Knowledgeable agents who explain issues clearly and understandably.
Support that feels approachable for non-technical users and that users feel they can rely on to resolve problems.

Cons

Unhelpful or inconsistent customer support with non-responsive agents, closed chats, or generic replies.
Billing and charges issues with unclear or disputed fees and payment problems.
Poor communication and long delays around AppleCare replacements, including a lack of proactive status updates.

Recent reviews

Porn hub wanted to charge me $569.90 never look at porn an threaten to turn off my phone. Will I am retired nurse and have my maters in criminal justice . As nurse seen a lot of nude people or babies. So write it down told them I don’t look at prom. And told them take the add off . The lady from apple support check and they took it off thank you !!! She was nice and help me thanks again.

by ja*****, 2026-07-22

I’ve been looking for a way to contact you about a pressing issue but you guys don’t make it easy for people in other countries to access your services and that’s incredibly unfair.