in.touch 2 edition

How do you make something as simple as a programmable thermostat so difficult? UI is unintuitive with icons that make no sense.

The device and its software worked for the first month or two, but its worthless now. I spoke with technical support at one point and were able to run troubleshooting, which got it working again for a day and then it stopped working again. I’ve run the same steps over and over and cannot get it to connect with my device.

I’ve had this since my spa was installed 5 years ago and it continues to decline. Setting temperature rarely sticks, setting “eco” times and filter run times is a neurotic and “will it? Won’t it?” experience, and worst of all there is no way to set the time manually because “the app will automatically sync the spa to your phones time”. After 5 years I will tell you it does not. I finally installed Home Assistant on a raspberry pi just to install the gecko/intouch plugin and it’s amazing. It’s responsive, it works, but it unfortunately also won’t let me set the time on the spa nor will it manage filter times. I have also had connectivity issues with the app, even though the wireless receivers are less than 10 ft away from each other (can’t run a direct Ethernet line for some reason?). I’m a network Admin so I’ve done everything right such as changing signal channels, etc — I’m convinced it’s a problem with this app, because home assistant has never had an issue connecting to the spa.