Drift - Chat & Video

Name: Drift - Chat & Video
Rating: 4.5 (1138 reviews)
Author: Drift.com, Inc.

By: Drift.com, Inc.

Live Chat & Video for Sales

Features & Capabilities

Drift is a Conversational Marketing platform that blends chat, video, email, and automation to remove friction from business buying. With Drift, you can start conversations with future customers on their terms—now, not days later—and reach buyers anytime, anywhere with live chat or quick, personalized videos.

Live chat lets you engage instantly; Drift Video lets you record and share personalized messages on the go, with views tracking and notifications. You can schedule meetings directly from chat, and access all chat history and videos in one place. There are over 50,000 businesses using Drift today to generate more revenue, shrink sales cycles, and make buying easy.

User Growth & Download Statistics

App Marketing Sales Communication Advertising

By:

Drift.com, Inc.

Rating:

4.50

(1,138) 1 new ratings

Version:

3.13.4 Last updated: 2025-05-28

Version code:

874627726

Creation date:

2016-09-17

Compatible devices:

Size:

83.94MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 55,838 ▲ 52

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Drift.com, Inc.

Apple Apps Store

https://apps.apple.com/us/app/drift-chat-video/id1117096112

Website:

https://www.drift.com/platform/mobile-app/

User Reviews

User reviews consistently report iOS Drift issues: conversations fail to load after push notifications, notifications are unreliable or slow, sign-in can fail, and the mobile app is unstable and slow. Several reviews describe blank screens where messages should appear, while others note frequent crashes or freezes. A minority report temporary fixes after reinstall or some support engagement, but overall sentiment is that the mobile app is not reliable. Data quality concerns (spam/fake leads) and poor responsiveness from support are also common themes.

Pros

Occasional fixes after reinstall/sign-in resolve issues for some users.
Direct tech-support engagement noted by some users.
Desktop version is praised by some users.

Cons

Mobile iOS app often fails to load conversations after push notifications; users see a blank screen or the chat won’t load.
Push/real-time notifications are unreliable or delayed, causing missed inquiries.
Sign-in/authentication issues on mobile remain persistent.
App crashes on launch or during use, with reports of the app closing or freezing.
Overall performance is slow/unstable and sometimes unusable; concerns about spam and fake leads.

Recent reviews

I’ll get the notification but the app won’t open to the chat. It’s always busy/thinking

by Ev*****, 2025-11-04

I was contacted by tech support. I made sure my phone was fully updated. I deleted the Drift app, I restarted my phone and then redownloaded the Drift app. I signed in and it works great again.