Access Services

Name: Access Services
Rating: 3.1 (152 reviews)
Author: Access Services

By: Access Services

Travel

Features & Capabilities

Access Services streamlines ride management with Where's My Ride. With a tap, you can see reservation status, track your vehicle in real time, and view a live ETA. You can confirm trips, share your ride experience, and rate your driver and vehicle to help improve the service.

For assistance with registration, using the app, or reporting issues, contact the WMR help desk at 213.270.6099 or email wmr@accessla.org.

User Growth & Download Statistics

App Navigation & Mapping Accessibility

By:

Access Services

Rating:

3.10

(152) 1 new ratings

Version:

1.3.54 Last updated: 2026-01-19

Version code:

881631695

Creation date:

2016-05-10

Compatible devices:

Size:

58.78MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 148,334 ▲ 357

Other rankings

#61 in free access keyword 71

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Access Services

Apple Apps Store

https://apps.apple.com/us/app/access-services/id1111540411

User Reviews

Users appreciate scheduling and tracking features like real-time location, ETA, and arrival alerts when the app works, but persistent server outages, login issues, crashes, and delayed or inaccurate tracking dominate reviews and undermine reliability.

Pros

Real-time driver tracking and ETA with location updates.
Ability to view scheduled pickup times and upcoming trips.
Arrival alerts (phone/SMS) and the option to rate rides and drivers.
Convenience when the app is functioning properly.

Cons

Frequent server outages and 'server not available' errors that render the app unusable for long periods.
Laggy performance, crashes, and slow loading.
Login/authentication problems, including inability to log in or reset passwords.
Inaccurate or delayed driver location/ETA, making tracking unreliable.
Cancellation issues and ride-management problems caused by server errors.

Recent reviews

I use this app whenever Access comes to get me, but I hate when the drivers come late. Sometimes the first time I heard about this app, my friend was telling me about it and recommended it to me and every time I use this app it reminds me of using the Uber or lyftapp and it’s very similar. I think it’s great that you can know when the drivers come and what vehicle they ride and how many minutes they’ll be there to get you which is really cool. I’m thankful Access made this app. And I’m happy that they did. Honestly, this is really cool. I hope you can update in the future and let us see the driver’s names and their face is like Uber, but I doubt it but either way this is really amazing. I hope you updated real soon. I’m so excited and I’ll be using it again in the future.