PGC311

Name: PGC311
Rating: 1.5 (28 reviews)
Author: Prince George's County Govt.

By: Prince George's County Govt.

Utilities

Features & Capabilities

Prince George’s County 311 Call Center Operation provides a one-stop service experience for constituents, residents and visitors searching for county services, numbers, and information.

User Growth & Download Statistics

App

By:

Prince George's County Govt.

Rating:

1.50

(28)

Version:

7.0.2 Last updated: 2025-11-14

Version code:

879695991

Creation date:

2016-09-06

Compatible devices:

Size:

40.15MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 395,269 ▼ 2,340

For Developers

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Contact the developer

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Developed by:

Prince George's County Govt.

Apple Apps Store

https://apps.apple.com/us/app/pgc311/id1111359809

User Reviews

The PGC311 app is plagued by reliability problems with persistent submission errors and missing critical features like bulk trash pickup. Support channels are often inaccessible, and some functions such as photo uploads and navigation are broken. A few positives exist, including multiple service options, a service request history, location autofill, and an FAQ. Overall, reliability and support need urgent fixes.

Pros

Multiple service categories available in the app (bulk trash, dumping reports, etc).
Service request history/status tracking in-app.
Location auto-fill to simplify submissions.
FAQ and information sections are available.

Cons

Persistent submission errors preventing service requests: repeated messages that the 311 service is not reachable.
Missing or nonfunctional features such as bulk trash pickup.
Broken or unavailable support channels: no easy way to contact developers, app store links not working, and support site may exist.
Photo upload/attachment feature stopped working.
Navigation and usability issues within the app, such as the home/back flow not returning to the request screen after reading information.

Recent reviews

Wish I could give it zero stars because this app never works anymore. It always gives the message that I cannot submit anything. Haven’t been able to in months. What’s the point of the app, either shut it down or fix it.

by Sp*****, 2026-04-16

It’s been months and I can never submit a request/ issue. Whatever the county paid for this app was wasted taxpayer money.

by Tr*****, 2026-02-21

I thought this app would make submitting requests easier. I cannot even get past the location section of the request. Back to dialing 311 for everything smh