Features & Capabilities
User Growth & Download Statistics
- By:
- Tandem Diabetes Care Inc.
- Rating:
- 4.70 (14,584)
6 new ratings
- Version:
- 4.2.2 Last updated: 2026-04-08
- Version code:
- 884245022
- Creation date:
- 2016-10-12
- Compatible devices:
- Size:
- 51.53MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-06-07
- Compare stats and ranking:
- Sugarmate by Tandem vs Sugar Smart
- Sugarmate by Tandem vs Sugar Sense: Glucose Alerts
- Sugarmate by Tandem vs GlucoSense: Diabetes Health
Other platforms
For Developers
Contact the developer
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User Reviews
Pros
- Lifesaving alerts via phone calls and texts for lows, especially overnight
- Ability to share glucose readings with doctors and family
- Dexcom CGM compatibility and potential support for additional sensors
- Customizable alert methods (phone calls and texts) and reliability when they work
- Legacy power-user automation via Siri Shortcuts (appreciated by long-time users)
Cons
- Frequent login/sign-in failures and authentication errors across iOS updates
- Reliability issues: frequent disconnects, not syncing, logouts, and missing readings
- Redesign by Tandem degraded usability and removed or weakened power-user features (Shortcuts)
- Limited hardware compatibility (primarily Dexcom; desire for support for other CGMs)
- Apple Health/Watch integration issues and OS compatibility problems (iOS updates causing outages)
Recent reviews
I really like the app; however, I wish you could still get the glucose readings back on Alexa. I really miss that feature and used it daily.
The app was down today (5/20)& I had to uninstall/reinstall. It's working fine now.
by Se*****, 2026-05-21
This app allows me to view cgm data differently than the Dexcom G7 app/reports. Great for analyzing the data. The support staff are very helpful when I have questions. Highly recommend
by Tr*****, 2026-05-12
5/10/26 Many foods I try to enter crash the app and do not get saved. I have given up on using Sugarmate for anything but a quick look at the carbs in foods so I can save it in my Dexcom app. I had really loved using Sugarmate but constant glitches are too frustrating. When I reached out for help, I was asked to share a video of my experience. I am not tech savvy so this request was beyond what I could provide. I used to tell everyone I knew to use Sugarmate as there are so many features. Unfortunately, it keeps breaking so I am done. 😭
12/6/24 I am updating my review based on the new version. I thought the earlier version was perfect and now I just want it back! I use Apple iOS. This new version is so jumbled that there is even writing overwritten into other writing so it is hard to read. I am now limited to scrolling through my day’s Insulin and food intake at the bottom of the page so it is difficult to see my information. I believe I lost my favorite foods that I had saved. When I search for a food, I cannot read the details or see the photos that are handy. Is there a way I can use the older version? It is really hard to accept these changes that now make Sugarmate nearly impossible to use with any efficiency.
Older comments:
I have been so happy with Sugarmate as it offers me so many ways to document my information. From carbs to my medications, I can monitor so much in one spot and can make notes, too. Today, I have noticed that the app thinks it is Sunday, Dec. 26, 2001. Why is the date off? I reloaded the app but it still has the wrong date. I cannot find anywhere to fix it and my Dexcom app has the current date. Am I the only one?
by rl*****, 2026-05-10
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