My A1

Name: My A1
Rating: 3.9 (370 reviews)
Author: A1 Bulgaria

By: A1 Bulgaria

Utilities

Features & Capabilities

Моят А1 е безплатно мобилно приложение за клиентите на А1 България, с нов дизайн и възможности за управление на мобилни, интернет и ТВ услуги.

Приложението позволява плащане на фактури, преглед на текущ баланс и оставащи MB/мин, активиране на роуминг според държавата, онлайн подписване на договори, настройка на Wi‑Fi и персонални оферти.

User Growth & Download Statistics

App Communication Data

By:

A1 Bulgaria

Rating:

3.90

(370) 1 new ratings

Version:

4.4.3 Last updated: 2026-05-29

Version code:

886232032

Creation date:

2016-06-14

Compatible devices:

Size:

60.75MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 95,462 ▲ 117

Other platforms

My A1 (v4.4.3)

2,457,723 3.79

(83,798)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

A1 Bulgaria

Apple Apps Store

https://apps.apple.com/us/app/my-a1/id1104333674

User Reviews

Users generally find the My A1 app easy and fast to use, with some appreciating its convenience for managing services. However, recurring issues emerge: unstable login sessions, unreliable in-app billing and auto-pay, language localization struggles (Bulgarian vs English), weak customer support, and confusing UI and navigation with regional accessibility limitations. These problems undermine usability despite positive feedback on the overall experience.

Pros

Easy to use and intuitive interface.
Saves time and is convenient for managing accounts and payments.
User-friendly experience and positive feedback once you get used to it.

Cons

Frequent login/sign-in issues and session instability, including being logged out and stuck at welcome or sign-in screens.
Billing and payments problems: auto-pay setup requiring a mobile number; in-app payments often fail; invoices/charges can be inconsistent or misleading.
Language localization issues: app often Bulgarian-only and difficult to switch to English.
Poor customer support: long waits, bot-driven processes, and unhelpful or slow responses.
Design/navigation problems and regional accessibility: older version felt clearer, current UI is chaotic, and some access may be restricted by region (e.g., Dubai).

Recent reviews

My A1 demands a Bulgarian mobile number to register. If a user signs up for simple TV service there’s no way to set up auto pay without a mobile number. This should be opened up to any global mobile number, or passkey, or other webauthn method (e.g. yubikey).

by ds*****, 2025-12-17

Супер досадно е постоянно да ме карате да ви актуализирам малоумното приложение

by Ke*****, 2025-09-27

You keep ripping me off, signed a contract of 35 leva and it was going on well until last month I travelled, I never used the line to make call outside eu but I have to pay 119 leva for what I don’t understand, I sent an email but wasn’t getting a reasonable answer, how can you charge me x3 of the initial agreed price.