My A1

Name: My A1
Rating: 4.05 (86788 reviews)
Author: A1 Bulgaria

By: A1 Bulgaria App

My A1 is your online portal to A1 digital services

Overview

Google Play Store

Downloads

2,513,719 ▲ 3.55K

Data as of 2026-08-24

Rating:

4.05 ▲ 0.03

(86,788)

Version:

4.4.5

Last updated: 2026-08-14

Ranking

#38,789 ▼ 43

Overall

Features & Capabilities

My A1 is a renovated mobile application designed for managing all your A1 digital services including mobile, internet, and TV. With a user-friendly interface, it allows you to monitor and pay your monthly bills, check remaining data and minutes, and activate roaming plans tailored for your travel destinations.

Additional features include e-signing contracts online, tracking installation and technical request statuses, managing Wi-Fi network settings, adding service packages, handling credit limits, and receiving exclusive offers. The app is available for Android (5.1+) and iOS (13.0+) devices and is free for A1 Bulgaria postpaid, prepaid, or business customers. Registration is required for full access, with limited rights possible for multiple users. Enjoy quick, secure, and convenient management of your A1 services all in one place!

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

4.4.5 Last updated: 2026-08-14

Version code:

74045031

Creation date:

2013-12-10

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.SEND_SMS Very high risk
android.permission.DETECT_SCREEN_CAPTURE Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.CHANGE_WIFI_STATE Low risk

Size:

173.79MB

Email:

cu*****@a1.bg

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-24

Compare stats and ranking:

Ranking

# 38,789 ▼ 43

Other platforms

My A1 (v4.4.5)

4.00

(391)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

A1 Bulgaria

Google Play Store

https://play.google.com/store/apps/details?id=bg.mobiltel.android.selfcare

Email:

cu*****@a1.bg

Website:

http://www.a1.bg

User Reviews

Most reviews center on poor customer support, billing problems, and unreliable app behavior. Common complaints include automatic charges when adding money, discounts being removed, and confusing bills. The app is described as unstable with frequent updates that force re logging in and occasional outages, plus missing features like ticketing and changing the Wi Fi password. Users also report that promised unlimited data and strong coverage are not delivered. A few posts voice occasional positives when the app works or after updates.

Pros

Some reviews describe the service as good or best, indicating occasional positive experiences.
Updates are perceived to improve the app, especially for paying and controlling services directly.
Some users report benefits like easier bill management and promotions.

Cons

Poor customer support across channels including offices, phone, and chat bot.
App reliability issues with frequent updates, mandatory logins, and occasional outages.
Billing issues such as automatic package activation when topping up and unclear charges.
Unfulfilled promises about unlimited data and speed, plus weak mobile coverage.
Feature gaps and clutter such as inability to raise tickets, cannot change the Wi Fi password, and intrusive ads.

Recent reviews

I use 2 accounts from A1 and at the moment they are both logged out and I can not log in. I tried to pay online (I can log in though the web, but no though the app) and it keeps referring me to the non-working app. If you want to contact customer support it warns you that it will charge you around 1.5€ or 3€ which is the most absurd BS I've seen for a customer company. Will likely close both my accounts at the end of the year as this is absurd.