Crisp

Name: Crisp
Rating: 4.4 (517 reviews)
Author: Crisp IM SARL

By: Crisp IM SARL App

Chat with your customers

Overview

Version:

6.8.3

Last updated: 2026-04-01

Ranking

#80,096 ▲ 510

Overall

Features & Capabilities

Crisp: Mobile, multi-channel shared inbox

Crisp Team Inbox is a powerful multi-channel helpdesk that fits in your pocket. Join over 300,000 businesses worldwide. It’s the only shared inbox mobile app that integrates a rich set of features in one pocketable solution.

Designed for mobile, Crisp lets teams manage a single inbox on the go. From help articles and shortcuts to private notes and audio/video calls, Crisp consolidates messages from WhatsApp, Email, Line, Telegram, Phone, Instagram, Facebook Messenger, and more, and adds CRM, chatbots, and marketing automation for a complete customer engagement platform.

User Growth & Download Statistics

App Communication Marketing Sales Task Management Data

By:

Crisp IM SARL

Rating:

4.40

(517)

Version:

6.8.3 Last updated: 2026-04-01

Version code:

884019862

Creation date:

2016-02-25

Compatible devices:

Size:

81.46MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-16

Compare stats and ranking:

Ranking

# 80,096 ▲ 510

Other platforms

Crisp (vCrisp4.0.9)

304,788 4.00

(3,148)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Crisp IM SARL

Apple Apps Store

https://apps.apple.com/us/app/crisp/id1085770229

Website:

https://crisp.chat/

User Reviews

Overall, Crisp is praised as easy to use, affordable, and well-suited for small businesses, with a solid mobile app and useful integrations. Reviewers frequently compare it favorably to Intercom and cite quick setup as a crowd-pleaser. However, several users report stability problems on iOS—crashes after updates, freezes, and persistent typing issues requiring restarts. There are also notes about feature parity with the web version and some gaps in functionality. Despite these reliability hiccups, Crisp remains a strong, cost-effective live-chat option for teams.

Pros

Easy to use and quick to implement.
Affordable and good value for small businesses.
Solid mobile app for on-the-go operation.
Good integrations with external tools and social media.
Competitive with Intercom; frequently praised as a better option.

Cons

Stability issues on iOS including crashes after updates, freezes, and typing lag that sometimes require restarts.

Recent reviews

Tech is good

by Jo*****, 2026-04-12

The list of issues with Crisp is endless. You can sign up with Google on the website, but then this app requires a password making it impossible to login without resetting your account. And people have pointed this out in reviews and yet they haven’t updated the app. The settings for the chat window are seemingly completely ignored. Their platform specific libraries seem to randomly stop working or never start working at all. Push notifications even once set up never get delivered. In app notifications that don’t require any special set up rarely fire. And their own support chat is pure AI slop. It’s impossible to get real support for any issue which you will certainly encounter. Do yourself a favor and do not download this app or engage with this company in anyway. Run!