New Golden Horse

Name: New Golden Horse
Rating: 3.8 (79 reviews)
Author: Ping Cheng

By: Ping Cheng App

Travel

Overview

Version:

4.11

Last updated: 2022-12-22

Ranking

#178,403 ▼ 4,935

Overall

Features & Capabilities

New Golden Horse Car Service offers a mobile app to book and manage ground transportation from your phone or tablet. Whether reservations were made by phone, online, or through the app, you can handle all bookings in one place and receive real-time status updates on your rides.

Key features include GPS-based addresses for now or future trips, airport reservations, booking for yourself or others, easy edits or cancellations, driver location and ETA, and support for corporate or personal payments.

User Growth & Download Statistics

App Navigation & Mapping Payments

By:

Ping Cheng

Rating:

3.80

(79)

Version:

4.11 Last updated: 2022-12-22

Version code:

854050239

Creation date:

2016-02-12

Compatible devices:

Size:

34.84MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 178,403 ▼ 4,935

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Ping Cheng

Apple Apps Store

https://apps.apple.com/us/app/new-golden-horse/id1081956113

User Reviews

Reviews show a mix of praise for pleasant, helpful drivers and timely service, but frequent complaints about price misquotes and surprise charges, rude or discriminatory staff, a confusing booking process with dispatcher calls, and painful payment requirements such as credit-card imprints and extra fees. The app’s reliability and customer service appear to be the primary negatives, while some riders remain loyal and find the service cheaper when quotes are accurate.

Pros

Drivers are generally nice and helpful; reviewers note polite, friendly drivers who try their best.
Fast and easy drivers with on-time service reported by users.
Some riders are loyal to Golden Horse and prefer it over Uber/Lyft for trips in Queens/NYC.
Prices can be cheaper when quotes are accurate, per user reports.

Cons

Unreliable price quotes and unexpected higher charges or extra fees after booking.
Rude, unprofessional behavior from drivers and staff, including harassment and reports of discrimination.
Cumbersome app/booking process and frequent dispatcher calls, confusing flow, and address misentries.
Credit card imprint requirements and other payment frictions, including extra fees and in-app payment issues.

Recent reviews

The app gave you a low price quote and then ask you call them back to confirm. They tell you that the quote is wrong and offer you a price that’s much higher than Uber/lyft. Be aware, riders!

by An*****, 2024-04-18

Okay, which Dev flunkie coded this one up? Any time I type a dropoff location it’ll just automatically default me to LaGuardia Airport (LGA), and even assuming that I am heading to LGA, what, whether it’s Terminals A to D or whether it’s arrival or departure is completely disregarded? Gee thanks - seriously, if I have to call the car service to schedule a ride, I might as well just use Uber or Lyft.