Shanghai Disney Resort

Name: Shanghai Disney Resort
Rating: 3.4 (158 reviews)
Author: Disney

By: Disney App

Official App for Tickets & Map

Overview

Version:

13.8

Last updated: 2026-06-23

Ranking

#142,800 ▼ 445

Overall

Features & Capabilities

Make your visit more magical with the Shanghai Disney Resort Official App. Buy tickets and Annual Passes, view attraction wait times, parades and show schedules, and use Standby Pass or Premier Access where available. The GPS-enabled map helps you navigate attractions, restaurants, and shops around Shanghai Disneyland, Disneytown, and on-site hotels. Available in English and Simplified Chinese.

Get up-to-date resort information and purchasing options on the go. The app may request location and device permissions, uses Baidu maps and Alipay for certain features, and includes privacy policy and terms of use links.

User Growth & Download Statistics

App Navigation & Mapping Entertainment Shopping

By:

Disney

Rating:

3.40

(158) 1 new ratings

Version:

13.8 Last updated: 2026-06-23

Version code:

886549144

Creation date:

2016-05-10

Compatible devices:

Size:

442.46MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-18

Compare stats and ranking:

Ranking

# 142,800 ▼ 445

Other platforms

Shanghai Disney Resort (v13.8.0)

626,321 3.31

(1,269)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Disney

Apple Apps Store

https://apps.apple.com/us/app/shanghai-disney-resort/id1073826118

Website:

https://www.shanghaidisneyresort.com/guest-services/download-shanghai-disney-mobile-app/

User Reviews

The Shanghai Disney Resort iOS app is inconsistent: many users praise real-time maps, wait times, and ticket/FastPass features, plus ongoing improvements, but a large and recurring set of problems undermines usability. Key complaints focus on stability (slow loads, crashes), login/registration failures, unreliable wait-time data, ticket/linking limitations, and confusing UI. Overall sentiment skews negative due to reliability and accessibility issues, though improvements and some positive experiences indicate potential for a better experience with fixes.

Pros

Real-time wait times, maps, and schedules help users plan their day and navigate the park.
Ticket and FastPass linking features exist and work for some users, enabling faster entry and group planning.
The app has shown improvements over time, with faster load times and better first-time guides compared to earlier versions or other apps.
Overall sentiment from some reviews is positive, with users calling it a useful and generally capable app.

Cons

Severe stability and performance issues: slow loading, crashes, and white-screen timeouts.
Frequent login and account creation problems: sign-in loops, SMS code issues, and errors preventing login or registration.
Wait times data can be unreliable or missing, especially after updates (e.g., no wait times shown).
Ticket/FastPass linking falls short for many users: limits on linked tickets, passes disappearing, and unknown errors.
UI/UX and regional issues: confusing menu structure, language/upgrade prompt problems, and inconsistent behavior across regions.

Recent reviews

I truly do not understand what Disney thought when creating this. It is TERRIBLE and literally UNUSABLE for Westerners. Literally in Shanghai right now trying to add premier passes to my tickets and the app continues to crash, close, and ask for verification a million times before kicking me out. I’m TRYING to give you my money Disney and your app refuses to take it. And then I called for help only to find out that Shanghai Disney will not process payments over the phone. Truly awful