Features & Capabilities

Hathway launches its Self-Care App for Digital TV Subscribers.

You can now manage & renew your account online!

Current features include:

  1. View your Subscription details - Free to Air(FTA) Pack, Hathway Recommended Bouquet, Broadcaster Bouquet & A-la-carte channels
  2. View your Account Balance
  3. Renew & Manage your account
  4. Add Free to Air(FTA) Pack, Hathway Recommended Bouquet, Broadcaster Bouquet & A-la-Carte channels
  5. Add Money to Wallet
  6. Instant Payment via Wallet, Credit Card, Debit Card, Internet Banking
  7. View Payment History
  8. View latest & 7 days upcoming schedule for all channels on TV Guide
  9. View more details on your favorite channel and program
  10. Favorite you channels and programs
  11. Set reminder for your favorite programs
  12. Search any channel, program or cast
  13. Register any complaint
  14. Track your complaints
  15. Contact details for Customer Care

User Growth & Download Statistics

App
By:
Hathway Digital Cable TV
Rating:
1.30
(47)
Version:
3.1.13 Last updated: 2026-05-28
Version code:
886236290
Creation date:
2016-01-22
Compatible devices:
Size:
43.46MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-14
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Hathway Digital Cable TV
Apple Apps Store
https://apps.apple.com/us/app/my-hathway/id1073137581

User Reviews

The reviews overwhelmingly indicate the My Hathway app is not functioning. The most recurring issues are login/authentication failures (including OTP problems), the app failing to proceed past login, and general unusability or crashes. Users also cite design flaws (invisible input due to color clash) and poor customer support, with frequent calls for removal from the App Store. Overall, there are no notable positive points mentioned; the app is viewed as unreliable and poorly supported.
Pros
Cons
  • Login/authentication failures: users cannot log in with account number or registered mobile number; multiple reviews state the login feature does not work.
  • OTP validation not functioning or getting stuck at the OTP step.
  • App crashes or is unusable on launch (crashes upon opening or hangs).
  • Poor UI/UX/design issues (e.g., white text on white background making input invisible; typed values not shown).
  • Poor customer service and overall service quality; repeated calls that the app is useless and should be removed from the App Store.
Recent reviews
OTP validation does not work. Page does not go beyond OTP validation. This app needs to be taken down if app Developers are not interested to fix it.
by L *****, 2025-10-16

Doesn’t even allow existing customer to log-in. Totally useless.
by ST*****, 2025-05-24

Login functionality itself does not work in this app.
by MJ*****, 2024-09-12
View all user reviews ›

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