DYL Phone

Name: DYL Phone
Rating: 1.6 (22 reviews)
Author: DYL, LLC

By: DYL, LLC

Business

Features & Capabilities

Use your DYL business phone and lead management platform even when you’re on the go!

- Call and text using your DYL business phone number - Send SMS/MMS messages - Automatically record every inbound and outbound call made on the app - Schedule appointments that ring your phone when the call is ready to be completed - Mobile CRM with integrated Campaign Dialer that allows you to dial lists without hand dialing the phone - Freshly generated web leads automatically call your phone the second they are generated - Complete call history tracking - And more …

The DYL mobile app is available at no additional charge for existing subscribers of DYL’s phone and lead management platform. All you need to do is login with your username and password. (Data charges may apply to mobile app usage depending on your mobile plan).

User Growth & Download Statistics

App

By:

DYL, LLC

Rating:

1.60

(22)

Version:

1.1.6 Last updated: 2018-01-11

Version code:

841552180

Creation date:

2016-09-18

Compatible devices:

Size:

35.35MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-12

Compare stats and ranking:

Ranking

# 427,816 ▼ 2,325

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

DYL, LLC

Apple Apps Store

https://apps.apple.com/us/app/dyl-phone/id1070020505

User Reviews

Users consistently report that DYL Phone's iOS app is unreliable and unstable, with frequent call issues, missed inbound calls, and poor call quality. Many reviews note crashes, freezes, offline status, and missing call history or notifications. Several accounts also criticize support quality and responsiveness. Some reviewers point to gaps between app and web features, including missing texting and dialer capabilities. A few mention that the service deteriorated after an initial period of promise, with at least one review alleging the company discontinued support for the app.

Pros

Cons

Unreliable calling and notifications: frequent missed inbound calls, calls dropping, choppy audio, and inconsistent call notifications across the app.
App instability: frequent crashes, freezes, going offline, and failure to display call history or reliably load features.
Poor or unresponsive support: reports of rude staff, slow or unhelpful tech support, and perceived decline in service quality.
Missing or inconsistent app features compared with the web/CRM: texting not available in the app, dialer features limited or unusable, and CRM/integration claims not matching reality.

Recent reviews

Unfortunately, DYL no longer supports this app, and suggests that you use Zoiper instead. Additionally, their service has become buggy, and their support is essentially nonexistent. Feels like they are simply dragging along until they go out of business by attrition. Unfortunate especially because the service was so good at the beginning.

by At*****, 2023-07-26

BUYER BEWARE: do not purchase DYL phone service. We did this last March and for the first few months it was awesome! We started having problems with their software and they started blaming our hardware. At their recommendation I bought an extremely high-end router to fix the issues. This did not fix the issues. We were resetting the router five and six times a day and still having problems. Then, they started blaming our Internet service provider. After having them out several times they determined everything was working just fine on their side. After that they said it must be the network cable. I paid an independent contractor to come out and test our communication lines. Everything was operating up to speed. At this point my staff was spending at least 45 minutes a day on the phone with tech-support to get our phones up and running again only for the problems to restart as soon as we got off the phone with them. As I got more involved with the process for resolving these issues I learned that the service in tech-support side of the company is not helpful whatsoever. Their only resolution for me at this point was to buy all new phones from my office. Funny enough… They could easily supply those phones to me. We had that conversation a week and a half ago and I still don’t even have pricing on those phones. Our phones are still having major issues. Even though in theory the DYL platform sounds great, I highly recommend you stay away from the service altogether. five thumbs down 👎🏼👎🏼👎🏼👎🏼👎🏼

by Ye*****, 2021-02-02

I haven’t received incoming calls in well over a year. Would not recommend. Update 11/28/2020: Call notifications have not been fixed. I’ve had to use the app more due to the ongoing pandemic, and my sound goes in and out all the time.