Reviews of CIB Bank

By: CIB Bank Zrt. App

List of user reviews and ratings for CIB Bank

Total ratings

4.20 (Rating count: 77)

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Review summary

Users largely praise the app for easy, user-friendly mobile banking and the ability to conduct transfers without a PC. However, repeated issues with reliability, device limits, push/wallet problems, unclear transaction data, and weak support drive most negative sentiment. The app is considered usable when it works, but frequent crashes, single-device login, notification failures, and poor support undermine the overall experience.

Pros

Easy to use with a nice interface and good usability (noted across multiple reviews).
Enables mobile banking and transfers without needing a PC.
Fast performance when the app works (positive feedback on speed).
Transfers are perceived as secure and straightforward when the app functions.
Chat support option is available (mentioned positively in at least one review).

Cons

Reliability issues: frequent crashes, not opening after OS updates, and general instability.
Only one device is allowed per registration; lack of multi-device support is repeatedly criticized.
Push notifications and wallet/transaction features frequently fail or show errors (not receiving push/SMS, wallet issues).
Balance/transaction visibility is incomplete or unclear (not all deductions shown; hard to follow activity).
Support channels are perceived as unhelpful or hard to reach (broken App Support links, slow responses).

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User Reviews

Recent rating average: 2.90

All time rating average: 4.20

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36% (9)

Date	Author	Comment
2026-07-07	ic*****	Az egyes kategóriák, elnevezések nagyon technikaiak, lehetetlen egy halandó felhasználónak pl a KHR üzenetet megtalálni, vagy a számlák egyenlegét egy helyen látni. Érdemes lenne megnéznie a csapatnak más, on-line only banki alkalmazásokat referenciaként. Ez a CIB-es mobil bank elévült.
Az egyes kategóriák, elnevezések nagyon technikaiak, lehetetlen egy halandó felhasználónak pl a KHR üzenetet megtalálni, vagy a számlák egyenlegét egy helyen látni. Érdemes lenne megnéznie a csapatnak más, on-line only banki alkalmazásokat referenciaként. Ez a CIB-es mobil bank elévült.
2026-06-22	Em*****	This spp used to be bad but now they made it even worse if that's possible. Notifications are 1 or more hours late. The ux/ui is so bad that it takes twice as long to even make a transfer. You can tell the bank just doesn't care when they brag about some colors and branding but says nothing about improving functionality. It's not rocket science, just look at how big banks (chase, boa, amex) do it.
This spp used to be bad but now they made it even worse if that's possible. Notifications are 1 or more hours late. The ux/ui is so bad that it takes twice as long to even make a transfer. You can tell the bank just doesn't care when they brag about some colors and branding but says nothing about improving functionality. It's not rocket science, just look at how big banks (chase, boa, amex) do it.
2025-12-23	An*****	Az utolso frissitesekkel sikerult teljesen hasznalhatatlanna tenni az app-ot. Hasznos funkciok (sablon, utolso utalasok, stb.) eltuntek, de meg az alap funkciok kozul sem mukodik egy csomo (gyors menu, stb.) A supportnak irt levelre is csak egy semmitmondo valasz erdekezett. Borzaszto.
Az utolso frissitesekkel sikerult teljesen hasznalhatatlanna tenni az app-ot. Hasznos funkciok (sablon, utolso utalasok, stb.) eltuntek, de meg az alap funkciok kozul sem mukodik egy csomo (gyors menu, stb.) A supportnak irt levelre is csak egy semmitmondo valasz erdekezett. Borzaszto.
2025-08-05	cs*****	kicsit frissiteni kellene az alkalmazast, az atutalast 3! koppintassal lehet elerni. az egyenleg gyakorlatilag kovethetetlen, nem latszik az osszes levonas es nem tudni mi tortenik lepesrol lepesre. egy rakas gombra kattintas hibara fut ki (pl a wallethoz adas)
kicsit frissiteni kellene az alkalmazast, az atutalast 3! koppintassal lehet elerni. az egyenleg gyakorlatilag kovethetetlen, nem latszik az osszes levonas es nem tudni mi tortenik lepesrol lepesre. egy rakas gombra kattintas hibara fut ki (pl a wallethoz adas)
2023-07-27	RI*****	Es muy amigable
Es muy amigable
2022-12-08	Sn*****	Az alkalmazas nem nyilik meg az op rendszer frissitise utan.(16.1.2) Az App Support link nem mukodik a safari bongeszoben, csak igy tudom jelezni a hibat.
Az alkalmazas nem nyilik meg az op rendszer frissitise utan.(16.1.2) Az App Support link nem mukodik a safari bongeszoben, csak igy tudom jelezni a hibat.
2022-08-01	Ju*****	With a nice interface and good usability, nothing to fault!
With a nice interface and good usability, nothing to fault!
2021-10-25	Ro*****	Thank you for being there and always helping out!!!
Thank you for being there and always helping out!!!
2021-06-28	Pa*****	Extremely easy to use and comprehensive. Since this version of the App came out, I have been able to conduct all my necessary banking business with CIB without going to my PC. Made life a lot easier in this area.
Extremely easy to use and comprehensive. Since this version of the App came out, I have been able to conduct all my necessary banking business with CIB without going to my PC. Made life a lot easier in this area.
2021-03-09	St*****	Mas hasonlo penzugyi alkalmazasokhoz kepest rendkivul gyenge, UX/UI a beka segge alatt.
Mas hasonlo penzugyi alkalmazasokhoz kepest rendkivul gyenge, UX/UI a beka segge alatt.