Help On Demand

Name: Help On Demand
Rating: 3.6 (18 reviews)
Author: Big Wave Systems LLC

By: Big Wave Systems LLC

Business

Features & Capabilities

The Help On Demand technology works with any product or service! In fact, it’s proven especially valuable for all professional service industries with fragmented customer service, multiple distribution channels or independent contractors.

Here’s how it works:

Help On Demand uses a proprietary technology system to match Consumer Referrals 24/7 live on demand with the best available Experts within seconds based on a range of criteria.
The Expert accepts and connects with the Referral to offer help on demand. If the Expert is unavailable, the system sends the Referral to the next available Expert.
Our technology tracks and reports real time activity to provide the metrics you need to follow-up with Referrals.
Your Referrals receive the quality and fast response that they need and the Experts wins with the Referral. Download now and start receiving Referrals immediately! This free app is only for users of the Help On Demand system. You must have been provided a username and password from an eligible organization in order to use this.

User Growth & Download Statistics

App

By:

Big Wave Systems LLC

Rating:

3.60

(18)

Version:

60.0.0 Last updated: 2024-11-20

Version code:

869442948

Creation date:

2016-01-11

Compatible devices:

Size:

19.68MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 327,911 ▼ 1,122

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Big Wave Systems LLC

Apple Apps Store

https://apps.apple.com/us/app/help-on-demand/id1068579150

Website:

https://www.helpondemand.com

User Reviews

Users like Help On Demand for its intuitive interface, ease of use, and its ability to generate fast leads and help agents grow their business and assist clients. However, multiple reviews flag critical reliability problems: frequent login issues (FaceID failures, credentials prompts, spinning wheels, password requirements) and apps that don’t open reliably; limited device compatibility (no smartwatch support); and weak customer support (no phone contact, slow responses, unresolved errors) leading to potential loss of leads.

Pros

Intuitive and easy to use
Helps agents grow their book of business and supports customers
Provides quick leads
Positive impact on business development

Cons

Login/authentication issues (FaceID failures, credentials prompts, spinning wheels, password requirements)
Unreliable app startup / operation; does not open reliably
Limited device compatibility (not on all devices, no smartwatch support)
Poor customer support (no phone number, slow responses, unresolved errors)

Recent reviews

For whatever reason, I can’t use FaceID to log into this app. It’s telling me I need a credentials update. Before just recently, I did not get this message. I have updated & saved my profile several times to no avail. To get in from my phone, I must type in my password. This is cumbersome while I’m out & about. I’ll probably just need to get in the habit of turning my availability off when I’m out during the day. I’m not happy about this.

by br*****, 2024-11-07

I can login one time. Login the second time and all you get is a spinning wheel. Login directly in without the app. Until this is corrected don’t waste your time.

by Th*****, 2022-12-02

HOD is a good tool, however the inability to use on every smart device limits the users ability to speed and accuracy in support of clients. Not available for smart watches.