Overview
Features & Capabilities
User Growth & Download Statistics
- By:
- NewYork-Presbyterian Hospital
- Rating:
- 4.10 (301)
- Version:
- 4.51 Last updated: 2026-07-06
- Version code:
- 887747351
- Creation date:
- 2016-01-02
- Compatible devices:
- Size:
- 164.73MB
- URLs:
- Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-07-17
- Compare stats and ranking:
-
Other platforms
For Developers
Contact the developer
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User Reviews
Pros
- Provides access to patient portal features (records, appointments) when the app is stable.
- Some users value the telemedicine capabilities and quick doctor interactions when working.
- Praise for doctors and explanations in some reviews.
Cons
- Frequent crashes, freezes, or white screens causing unusability.
- Requires newer iOS versions, leaving older devices unable to use the app.
- Login/authentication errors and password reset loops.
- Poor doctor search/filters and inconsistent availability when looking for care.
- Support channels are often unresponsive or difficult to reach.
Recent reviews
Every other day it doesn’t work. You have to call their basically useless people and you wind up always having to delete the app and reinstall, again and again and again. We have all others, MEVER a problem exciter NYP, unbelievable. They blame it on your phone, your WiFi , etc. but when you say no other epic, MyChart app has a problem, they’re silent. Last time we had very good person. but still had to do same. One more time and we’ll get CEO office involved.
by Ne*****, 2026-06-02
App unusable with latest alert I’m getting pushed, deleted and reinstalled several times and can’t get through the alert screen
by po*****, 2026-05-30
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