PortalConnect

Name: PortalConnect
Rating: 1.3 (36 reviews)
Author: Hello Health, Inc.

By: Hello Health, Inc. App

Medical

Overview

Version:

1.5.45

Last updated: 2025-04-10

Ranking

#327,127 ▲ 113

Overall

Features & Capabilities

Welcome to PortalConnect, a free app that allows you to use your mobile phone to access your personal health record as well as:  

• Engage in secure messaging with your physician  • Review library files shared by your physician • Review notes from your past appointments  

PortalConnect requires a subscription service. Check with your physician’s office for details on how to enroll.  

Making Health Care Easier  --  With access to your personal health record (PHR) through PortalConnect, you can quickly recall past procedures, physician recommendations, lists of your current and former medications and much more.

  Need help?  --  Visit the Website at https://portalconnect.net, send an email to info@portalconnect.net or contact the team at 1-866-779-1526.

User Growth & Download Statistics

App

By:

Hello Health, Inc.

Rating:

1.30

(36)

Version:

1.5.45 Last updated: 2025-04-10

Version code:

873606090

Creation date:

2013-01-25

Compatible devices:

Size:

9.37MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-07

Compare stats and ranking:

Ranking

# 327,127 ▲ 113

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Hello Health, Inc.

Apple Apps Store

https://apps.apple.com/us/app/portalconnect/id594261400

Website:

https://hellohealth.com/solutions/patient-portal/mobile-app/

User Reviews

PortalConnect reviews reveal significant reliability and usability issues. The most common complaints are login failures and app crashes, with broader feature gaps such as scheduling, file uploads, and easy family-member access. A minority report stable usage and effective non-urgent messaging. Overall sentiment is negative due to recurring technical problems, limited support, and cost concerns, though some users value the messaging and centralized records when the service functions.

Pros

Messaging with your doctor / provider through the portal
Centralized access to family/child medical records in one place
Useful for non-urgent doctor communication
Some users report stable operation with no crashes when it works

Cons

Frequent login/authentication problems (password resets, CAPTCHA blocks, sign-in failures)
Frequent crashes and overall instability (slow performance, app closes, issues on iOS/Safari)
Limited functionality (no appointment scheduling, restricted file uploads, difficulty switching between family members, no push notifications)
Poor support responsiveness (unresponsive phone/email support)
Pricing and privacy concerns (annual fee, perceived security/privacy issues)

Recent reviews

Tried to message my doctor. Couldn’t because once again Login refused to function. Tried on 4 devices on both the app and website. Their help phone number says not in despite it being well within their stated business hours and they are not responding to emails in a timely manner. Stuck using this because this is what my primary chose.

by Tr*****, 2026-02-11

This app is a disaster. You can’t even right a simple email to the provider. All the messages are a null error. I would give the app a 5-zits-award. Might as well put this puppy out of its misery! 🧨💣🧨💣🧨💥💥💥