MyJTA

Name: MyJTA
Rating: 4.6 (4523 reviews)
Author: Jacksonville Transportation Authority

By: Jacksonville Transportation Authority App

Travel

Overview

Version:

5.182.0

Last updated: 2025-12-24

Features & Capabilities

MyJTA is the all-in-one transit extension for Jacksonville's First Coast, bringing planning and real-time transit information to your browser across Bus, ReadiRide, Connexion, Ferry, Skyway, and more. Plan trips, locate stations, and navigate the network with a single source of truth.

Key features include Personalized Trip Planning, Find Nearby Stations & Stops, Bus Route Maps and Guides, Service Alerts for Planned and Unplanned Changes, Real-time Arrivals & Schedules, Wallet for Easy Fare Allocation, Live Tracking of Bus Locations on the Map, and Add Favorites for one-click access. This extension delivers a consistent experience for daily commuters and visitors to plan, pay, and travel your way.

User Growth & Download Statistics

App Navigation & Mapping

By:

Jacksonville Transportation Authority

Rating:

4.60

(4,523) 9 new ratings

Version:

5.182.0 Last updated: 2025-12-24

Version code:

880939928

Creation date:

2015-12-07

Compatible devices:

Size:

184.28MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-17

Compare stats and ranking:

Ranking

# 28,355 ▼ 129

Other rankings

#26 in author keyword 13 ▲

Other platforms

MyJTA (v5.182.0.1753)

175,479 4.32

(2,245)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Jacksonville Transportation Authority

Apple Apps Store

https://apps.apple.com/us/app/myjta/id1058326386

Website:

https://www.jtafla.com

User Reviews

Users praise MyJTA for an easy, in-app experience with ticketing and route guidance, plus affordability due to price drops. However, many reviews cite unreliable service, with frequent cancellations and delays, and discrepancies between app updates and actual bus times. Customer service and driver conduct are inconsistencies, and accessibility for seniors/disabled users is a concern. Overall, the app is useful for getting around Jacksonville, but reliability and support need improvement.

Pros

Easy-to-use app with self-explanatory UI and in-app ticketing.
In-app routing and directions help you get around Jacksonville without a car.
Price reductions make the service more affordable and encourage use.
Good overall city connectivity and coverage.

Cons

Frequent cancellations and delays; routes often canceled or late.
Schedule times are unreliable; app times don't always match real-world times; long waits.
Some drivers rude or unprofessional; reports of harassment or disrespect.
Customer service is inconsistent or hard to reach; slow/mismatched responses.
Accessibility/usability concerns for seniors or disabled users; not fully user-friendly.

Recent reviews

Terrible worst bus transportation in Florida period. Buses never on time or never show up. Don’t believe the reviews on the app it’s A.I.

by Yo*****, 2026-07-05

After living in North Carolina for 10 years, I moved back to Jacksonville 14 months ago. When I first arrived, I was so appalled at Florida’s auto insurance rates (7 times higher than my exact policy with the same company in North Carolina) that I immediately sold my car and have been riding Ubers and buses ever since. After downloading the very useful JTA app, I was delighted to learn that seniors ride free! At age 75, riding free has been a godsend — especially given today’s high inflation rates and the unconscionably high cost of food while living on a fixed income. Today, a JTA driver I know only as Derrance made my day. He’s one of those good vibe people who can bring a smile to your face just by looking at you. While taking me up and down San Jose Boulevard on the 17 bus, Derrance proved to be a thoughtful and courteous individual who also drew praise from two of my fellow passengers. JTA is fortunate to have such a driver in its midst! I’d like to thank JTA for its ongoing efforts to improve bus service throughout the Jacksonville area. I also wish Derrance the very best!