MyJTA

Name: MyJTA
Rating: 4.6 (4627 reviews)
Author: Jacksonville Transportation Authority

By: Jacksonville Transportation Authority App

Travel

Overview

Version:

5.182.0

Last updated: 2025-12-24

Ranking

#26,926 ▲ 22

Overall

Features & Capabilities

MyJTA is the all-in-one transit extension for Jacksonville's First Coast, bringing planning and real-time transit information to your browser across Bus, ReadiRide, Connexion, Ferry, Skyway, and more. Plan trips, locate stations, and navigate the network with a single source of truth.

Key features include Personalized Trip Planning, Find Nearby Stations & Stops, Bus Route Maps and Guides, Service Alerts for Planned and Unplanned Changes, Real-time Arrivals & Schedules, Wallet for Easy Fare Allocation, Live Tracking of Bus Locations on the Map, and Add Favorites for one-click access. This extension delivers a consistent experience for daily commuters and visitors to plan, pay, and travel your way.

User Growth & Download Statistics

App Navigation & Mapping

By:

Jacksonville Transportation Authority

Rating:

4.60

(4,627) 27 new ratings

Version:

5.182.0 Last updated: 2025-12-24

Version code:

880939928

Creation date:

2015-12-07

Compatible devices:

Size:

184.28MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-06

Compare stats and ranking:

Ranking

# 26,926 ▲ 22

Other platforms

MyJTA (v5.197.0.1799)

176,810 4.19

(2,270)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Jacksonville Transportation Authority

Apple Apps Store

https://apps.apple.com/us/app/myjta/id1058326386

Website:

https://www.jtafla.com

User Reviews

Users praise MyJTA for an easy, in-app experience with ticketing and route guidance, plus affordability due to price drops. However, many reviews cite unreliable service, with frequent cancellations and delays, and discrepancies between app updates and actual bus times. Customer service and driver conduct are inconsistencies, and accessibility for seniors/disabled users is a concern. Overall, the app is useful for getting around Jacksonville, but reliability and support need improvement.

Pros

Easy-to-use app with self-explanatory UI and in-app ticketing.
In-app routing and directions help you get around Jacksonville without a car.
Price reductions make the service more affordable and encourage use.
Good overall city connectivity and coverage.

Cons

Frequent cancellations and delays; routes often canceled or late.
Schedule times are unreliable; app times don't always match real-world times; long waits.
Some drivers rude or unprofessional; reports of harassment or disrespect.
Customer service is inconsistent or hard to reach; slow/mismatched responses.
Accessibility/usability concerns for seniors or disabled users; not fully user-friendly.

Recent reviews

Must times it’s hard to pull up to scan always having internet issues or something the bus card will disappear from the account when activated Bus drivers are very rude at times especially to the students even when you can look at them and tell there are students and they won’t let them on And why are they back paying for some children that’s there safe zoom form of a meal or actually trying to better there self and the parents shouldn’t have to pay either especially if that or way to our children and it’s an emergency The time we wait for bus is to long There 3bus on especially weekends never shows at time or late The bus routines are to long Especially to UNF