Reviews of Kuwait Airways

By: Kuwait Airways Corporation K.S.C. App

List of user reviews and ratings for Kuwait Airways

Total ratings

4.40 (Rating count: 1,772)

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Review summary

User reviews consistently report a malfunctioning Kuwait Airways iOS app: it frequently crashes, lags heavily, and can be unusable during flight searches. Many mention slow performance and freezes after updates. A recurring complaint is the lack of Apple Wallet and Apple Pay support for boarding passes and loyalty cards. Sign-up and login flows also misbehave, with dropdowns not working or being unable to login after iOS updates. While some users still express loyalty when the app loads, persistent instability appears to be the dominant issue.

Pros

Cons

Frequent crashes and app instability, especially on launch or after updates.
Significant lag and long loading times; slow flight search.
Updates often introduce bugs and degrade performance.
Missing Apple Wallet support for boarding passes and loyalty cards; no Apple Pay integration.
UI and login issues: dropdowns not working, sign-up/login failures.

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User Reviews

Recent rating average: 1.90

All time rating average: 4.40

Upgrade to see all 51 reviews

61% (31)

Date	Author	Comment
2026-05-05	qw*****	Please try to update ur app user friendly the app crashes from time to tim
Please try to update ur app user friendly the app crashes from time to tim
2026-04-16	SR*****	Really need to catch up with the competitors
Really need to catch up with the competitors
2026-03-06	Ab*****	We need a loyalty card and tickets in the Apple 4-star wallet, only this feature is missing. All airlines support the Apple wallet
We need a loyalty card and tickets in the Apple 4-star wallet, only this feature is missing. All airlines support the Apple wallet
2026-02-22	Hu*****	التطبيق جدا سيء دايما يعلق وينكبنا بالحجوزات نرجو تطويره للافضل
التطبيق جدا سيء دايما يعلق وينكبنا بالحجوزات نرجو تطويره للافضل
2025-11-22	Al*****	The boarding pass doesn’t support Apple wallet
The boarding pass doesn’t support Apple wallet
2025-09-25	Si*****	Hi. I am trying to sign up but it seems that drop down are not working, such as “Title” “Country Code” and “Nationality”
Hi. I am trying to sign up but it seems that drop down are not working, such as “Title” “Country Code” and “Nationality”
2025-05-13	Ku*****	اكثر تطبيق يحتاج ابديت وكل ابديت يطلع فيه تعليق وبطيء في البحث و احيانا يطلع من التطبيق
اكثر تطبيق يحتاج ابديت وكل ابديت يطلع فيه تعليق وبطيء في البحث و احيانا يطلع من التطبيق
2025-03-19	ku*****	مو معقولة ان كلما يتحدث التطبيق يرجع يعلق مره ثانيه شنو فايده التحديث اذا مايطور التطبيق ويسهل علينا الخدمة + اضيفوا خدمة دفعة apple pay
مو معقولة ان كلما يتحدث التطبيق يرجع يعلق مره ثانيه شنو فايده التحديث اذا مايطور التطبيق ويسهل علينا الخدمة + اضيفوا خدمة دفعة apple pay
2025-02-04	01*****	Nothing works always crashes
Nothing works always crashes
2024-11-23	Mi*****	After the last update it was better for 2 days than worse than before Another thing about the member miles, Nothing will let me choose this airline since the miles will expire if not used, and app is crashing, only if the price was lower than others
After the last update it was better for 2 days than worse than before Another thing about the member miles, Nothing will let me choose this airline since the miles will expire if not used, and app is crashing, only if the price was lower than others