Reva - Review Management for Hotels & Rentals

Effortlessly respond to reviews from your Reva account. Let AI generate personalized responses for your hotel or rental reviews.

Extension stats

Users: 264 ▲ 16
Rating: 5.00 (3)
Version: 1.0.6 (Last updated: 2024-10-07)
Creation date: 2023-11-20
Risk impact: Low risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • storage
Host permissions:
  • *://.joinreva.com/
Size: 60.11K
URLs: Website

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Extension summary

Elevate your Review Management with the Reva Extension!

Seamlessly integrated with the Reva platform, this powerful extension revolutionizes how you handle guest reviews across all major channels.

Key Features:

💬 Custom Review Responses: Let Reva's AI and canned replies craft personalized responses for your hotel or rental reviews. Save time without sacrificing authenticity.

💥 Effortless Replies: Allow the Reva extension to do the work for you. Once you've generated the desired reply in the Reva app, the extension will seamlessly publish it on OTA platforms.

💻 Centralized Review Management: Reva aggregates all your reviews from various channels, providing a consolidated view of your guest feedback. With the Reva Extension, your Reva account stays up-to-date; once you've replied to a review, your account will be automatically updated.

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User reviews

by Xavier Evaristo, 2024-10-13

Reva is a game-changing tool for short-term vacation rental managers and owners. The AI-powered extension is exceptional, crafting well-written review responses that can be sent directly to VRBO, Airbnb, and other channels with a single click. But Reva's real power lies in its advanced analytics and reporting features. The platform's dashboards and reports provide deep insights, analyzing historical reviews to surface key keywords and trends at the individual listing level. This granular data is invaluable for identifying areas for improvement and optimizing the guest experience. The integration with Breezeway task management is particularly impressive. Reva allows users to see which cleaners and inspectors were assigned to tasks where guests left positive or negative comments. This enables targeted coaching and process refinements, as Reva also provides positive and negative keyword tagging to highlight specific areas of strength or improvement for each team member. Users can even create new Breezeway tasks directly from the Reva dashboard in response to guest feedback. As someone who tests and onboards vacation rental software for a large property management company, I can say with certainty that Reva is the most exciting and capable solution I've encountered in my career. I have no affiliation with the company - I'm simply blown away by the value it delivers. I cannot recommend Reva highly enough to any short-term rental operator seeking to elevate their review management and guest experience.
by Ashley Marcum, 2024-05-22

by Miguel Ferrer Isaza, 2024-02-05
View all user reviews

Extension safety

Risk impact

Reva - Review Management for Hotels & Rentals requires very minimum permissions.

Risk likelihood

Reva - Review Management for Hotels & Rentals is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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