Knowmax

Overview:

A single source of truth for instant and accurate answers, anytime and anywhere.

Knowmax is a KM platform built to ensure you, your team, and your customers always have seamless knowledge experiences.

Whether you're looking for a knowledge hub to deliver complex knowledge in easy-to-consume formats or a second brain to preserve your employee's expertise, you can be assured of instant, and easy access to actionable knowledge, anytime and anywhere.

With Knowmax's chrome extension, your teams can access all the information from your company's knowledge base right where they are. With no limit to the number of content pieces one can open, your team can support multiple customers concurrently without friction or distraction from toggling between screens. Your team can now be great conversationalists and confident problem solvers with the right knowledge a search away.

Here's how Knowmax's chrome extension works:

The Knowmax chrome extension brings information from your organization's KM platform into any tool or browser your team may use. With Knowmax's browser extension, your teams can access multiple content pieces simultaneously. All they will need to do is double-tap on the chrome extension widget on their browser and input relevant keywords for the content.

Boost your team's productivity by minimizing the time and effort needed to search for the correct information. Elevate your agent experiences, and bring down call handling time by making your knowledge work for you, right where you are.