CxFirst - Agent Assist & Quality

CxFirst solution is designed to make the life of customer-facing agents easier by providing them with all the necessary tools to…
What is CxFirst - Agent Assist & Quality?
CxFirst - Agent Assist & Quality is a user-friendly Chrome extension that equips customer-facing agents with tools to enhance decision-making and resolve issues faster. By reducing average handling time and improving customer satisfaction, it helps businesses deliver exceptional experiences and foster loyalty.

Extension stats

Users: 237 ▲ 9
Rating: 5.00 (2)
Version: 1.0.20 (Last updated: 2024-06-21)
Creation date: 2023-04-19
Risk impact: Moderate risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • storage
  • tabs
Size: 1.04M

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

CxFirst solution is designed to make the life of customer-facing agents easier by providing them with all the necessary tools to increase customer satisfaction. By enabling agents to make faster and better decisions when solving customer issues, they can reduce average handling time (AHT) and increase customer satisfaction (CSAT).

Our simple extension is just one click away, allowing you to reduce your dependency on manual processes and improve overall efficiency. We believe that our solution can help you take your business to the next level by delivering exceptional customer experiences and driving customer loyalty. So why wait? Contact us today to learn more about how we can help you achieve your goals.

User reviews

One of the best app to empower the customer facing teams.
by Gourav Gangani, 2024-03-08

Good app for Customer Support Team
by abhishek singh rao, 2023-04-20
View all user reviews

Extension safety

Risk impact

CxFirst - Agent Assist & Quality requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

CxFirst - Agent Assist & Quality is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Promo images

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