CxFirst - Agent Assist & Quality

CxFirst solution is designed to make the life of customer-facing agents easier by providing them with all the necessary tools to…

What is CxFirst - Agent Assist & Quality?

CxFirst - Agent Assist & Quality is a user-friendly Chrome extension that equips customer-facing agents with tools to enhance decision-making and resolve issues faster. By reducing average handling time and improving customer satisfaction, it helps businesses deliver exceptional experiences and foster loyalty.

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Stats

By: https://cxfirst.ai

View on Chrome Web Store

Users: 168 ▼ -23

Rating: 5.00 (2)

Version: 1.0.18 (Last updated: 2024-05-17)

Creation date: 2023-04-19

Risk impact: Low risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

storage

Size: 1.04M

Email: ab*****@fivesdigital.com

URLs: Website ,Privacy policy

Stats date:

Chrome-Stats Rank

# 55847 ▼ 2505

Other rankings

#14849 in Workflow & Planning ▼ 200 #57 in quality keyword 9 ▼ 15 #126 in agent keyword 55 ▼ 41 #142 in customer keyword 3 ▼ 59 #192 in reduce keyword 7 ▼ 69

Other platforms

Not available on Firefox

Not available on Edge

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Summary

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CxFirst solution is designed to make the life of customer-facing agents easier by providing them with all the necessary tools to increase customer satisfaction. By enabling agents to make faster and better decisions when solving customer issues, they can reduce average handling time (AHT) and increase customer satisfaction (CSAT).

Our simple extension is just one click away, allowing you to reduce your dependency on manual processes and improve overall efficiency. We believe that our solution can help you take your business to the next level by delivering exceptional customer experiences and driving customer loyalty. So why wait? Contact us today to learn more about how we can help you achieve your goals.