CallHippo-Virtual Phone System

CallHippo - Cloud based Virtual Phone Systems for Small Business | make a call from anywhere

What is CallHippo-Virtual Phone System?

CallHippo-Virtual Phone System is a cloud-based telephony solution for businesses that allows one-click calling to any global number from your browser using its Chrome extension. It offers features like call recording, smart call forwarding, call queuing, amongst others to enhance productivity. You can use it from anywhere with just an internet connection, a computer/mobile, and a headset. Fully integrated with various CRMs, it helps build effective customer communication channels.

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Extension stats

By: https://callhippo.com

View on Chrome Web Store

Users: 3,000+

Rating: 4.38 (16)

Version: 1.2.7 (Last updated: 2024-11-19)

Creation date: 2019-10-20

Risk impact: Moderate risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 3

Permissions:

tabs
storage

Size: 212.99K

Email: in*****@callhippo.com

URLs: Website ,Privacy policy

Ranking

# 18067 ▼ 43

Other rankings

#24877 in Workflow & Planning ▲ 2

#6 in phone keyword 16

#16 in system keyword 15 ▼ 1

#89 in number keyword 31 ▼ 9

#154 in customer keyword 3 ▲ 1

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Extension summary

Analyze keywords

Make calls to any phone number across the globe at a single click with the CallHippo virtual phone system.

CallHippo is a cloud-based VoIP (Voice over Internet Protocol) system for businesses of all sizes. CallHippo uses cloud computing to deploy a flexible telephony network over the internet.

With CallHippo, you won’t have to invest in expensive equipment. All you need is an internet connection, a computer / mobile, and a headset.

Started in Jan 2017, CallHippo has customers across the globe and offers virtual numbers for more than 50+ countries. It’s easy to use interface and robust architecture help businesses set up their call center in less than 3 minutes.

What is CallHippo Chrome Extension?

CallHippo Chrome extension detects phone numbers on any website you visit and allows click-to-call seamlessly.

With click-to-call feature as soon as you click on the hyperlinked number, a call will be placed automatically through CallHippo’s virtual phone system. You can also install CallHippo’s mobile app (Android and iOS) to use our VoIP system in your mobile.

Key Features of CallHippo VoIP System

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use and install
Good integration with various CRMs and software
Affordable option for making international and local calls
Flexible system with reliable performance for outgoing calls

Cons

Poor customer service and support availability
Unreliable web version with instances of screen blanking out
No refund policy causing frustration for users
Subpar business practices reported by users

Most mentioned

Easy to use
Customer service issues
Occurrences of overcharging and no refunds
Integration capabilities with other software
Reliability of call features

User reviews

Easy to use software. However, customer service is horrible as far as someone picking up the phone or promptly responding to an email or ticket. Most of all, the web version of the softphone is unreliable. I've missed several calls from customers because the screen blanks out (black screen on the softphone or the webpage just completely turns blank). Have to be researching solutions myself. I only keep the service because it integrates with a ton of CRMs and software and when they do respond, they seem like very nice people. Just need to work on their availability to answer questions and support people who are using your software (shouldn't matter how much they are paying).

KUBPO Info, 2024-03-05

Stay FAR FAR away from these folks. If your reading this I hope it's not too late for you! They are the bottom of the barrel when it comes to ethics. They will take your money and run like it's no one's business. The software is subpar, to say the least, but worst of all their business practices are some of the worst out there. Call your credit card company and file a dispute their payment processor will eventually drop them.

Nick Mavridis, 2020-10-29

Worst service, overcharged 112.60 for 30 days, no refund, no answers to concerns, no value for client's time nor money. Stay away from this service. On top of that 'no refund' policy can put a client as a victim to the whole situation.