CallHippo-Virtual Phone System

CallHippo-Virtual Phone System

CallHippo - Cloud based Virtual Phone Systems for Small Business | make a call from anywhere

What is CallHippo-Virtual Phone System?
CallHippo-Virtual Phone System is a cloud-based telephony solution for businesses that allows one-click calling to any global number from your browser using its Chrome extension. It offers features like call recording, smart call forwarding, call queuing, amongst others to enhance productivity. You can use it from anywhere with just an internet connection, a computer/mobile, and a headset. Fully integrated with various CRMs, it helps build effective customer communication channels.
Stats
Users: 2,000+
Rating: 4.41 (17)
Version: 1.1.7 (Last updated: 2024-03-13)
Creation date: 2019-10-20
Risk impact: Moderate risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 3
Permissions:
  • tabs
  • storage
Size: 211.97K
Stats date:

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Summary

Make calls to any phone number across the globe at a single click with the CallHippo virtual phone system.

CallHippo is a cloud-based VoIP (Voice over Internet Protocol) system for businesses of all sizes. CallHippo uses cloud computing to deploy a flexible telephony network over the internet.

With CallHippo, you won’t have to invest in expensive equipment. All you need is an internet connection, a computer / mobile, and a headset.

Started in Jan 2017, CallHippo has customers across the globe and offers virtual numbers for more than 50+ countries. It’s easy to use interface and robust architecture help businesses set up their call center in less than 3 minutes.

What is CallHippo Chrome Extension?

CallHippo Chrome extension detects phone numbers on any website you visit and allows click-to-call seamlessly.

With click-to-call feature as soon as you click on the hyperlinked number, a call will be placed automatically through CallHippo’s virtual phone system. You can also install CallHippo’s mobile app (Android and iOS) to use our VoIP system in your mobile.

Key Features of CallHippo VoIP System

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User reviews
User reviews summary
These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Integration with a ton of CRMs and software
  • Simple and easy to use interface
  • Useful for international calls and growing business
  • Appears professional and allows conducting business on the go
  • Continuous addition of new features
Cons
  • Unreliable web version of the softphone with reports of blank screens during calls
  • Poor customer service with slow response times and difficulty reaching support
  • No refund policy and issues with being overcharged
  • Ethical concerns and practices regarding handling of payments
Most mentioned
  • Easy to use
  • Customer service and support issues
  • Suitable for international calls
  • Integration capabilities
  • New features like GlobalConnect and Auto switch
Recent reviews
Easy to use software. However, customer service is horrible as far as someone picking up the phone or promptly responding to an email or ticket. Most of all, the web version of the softphone is unreliable. I've missed several calls from customers because the screen blanks out (black screen on the softphone or the webpage just completely turns blank). Have to be researching solutions myself. I only keep the service because it integrates with a ton of CRMs and software and when they do respond, they seem like very nice people. Just need to work on their availability to answer questions and support people who are using your software (shouldn't matter how much they are paying).
by KUBPO Info KUBPO Info, 2024-03-05

Stay FAR FAR away from these folks. If your reading this I hope it's not too late for you! They are the bottom of the barrel when it comes to ethics. They will take your money and run like it's no one's business. The software is subpar, to say the least, but worst of all their business practices are some of the worst out there. Call your credit card company and file a dispute their payment processor will eventually drop them.
by Nick Mavridis Nick Mavridis, 2020-10-29

Worst service, overcharged 112.60 for 30 days, no refund, no answers to concerns, no value for client's time nor money. Stay away from this service. On top of that 'no refund' policy can put a client as a victim to the whole situation.
by Shaju FX Shaju FX, 2020-07-09
View all user reviews
Safety
Risk impact

CallHippo-Virtual Phone System may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.

Risk likelihood

CallHippo-Virtual Phone System is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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