CallHippo-Virtual Phone System

CallHippo - Cloud based Virtual Phone Systems for Small Business | make a call from anywhere

Total ratings

4.38 (Rating count: 16)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Easy to use and install
  • Good integration with various CRMs and software
  • Affordable option for making international and local calls
  • Flexible system with reliable performance for outgoing calls
Cons
  • Poor customer service and support availability
  • Unreliable web version with instances of screen blanking out
  • No refund policy causing frustration for users
  • Subpar business practices reported by users
Most mentioned
  • Easy to use
  • Customer service issues
  • Occurrences of overcharging and no refunds
  • Integration capabilities with other software
  • Reliability of call features
See reviews for CallHippo-Virtual Phone System on Chrome Web Store
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User reviews

Recent rating average: 3.20
All time rating average: 4.38
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Rating filters

5 star
83% (24) 4 star
0% 3 star
3% (1) 2 star
0% 1 star
14% (4)
Date Author Rating Lang Comment
2024-03-05
KUBPO Info		 en Easy to use software. However, customer service is horrible as far as someone picking up the phone or promptly responding to an email or ticket. Most of all, the web version of the softphone is unreliable. I've missed several calls from customers because the screen blanks out (black screen on the softphone or the webpage just completely turns blank). Have to be researching solutions myself. I only keep the service because it integrates with a ton of CRMs and software and when they do respond, they seem like very nice people. Just need to work on their availability to answer questions and support people who are using your software (shouldn't matter how much they are paying).
2020-10-29
Nick Mavridis		 Stay FAR FAR away from these folks. If your reading this I hope it's not too late for you! They are the bottom of the barrel when it comes to ethics. They will take your money and run like it's no one's business. The software is subpar, to say the least, but worst of all their business practices are some of the worst out there. Call your credit card company and file a dispute their payment processor will eventually drop them.
2020-10-29
Nick Mavridis		 en Stay FAR FAR away from these folks. If your reading this I hope it's not too late for you! They are the bottom of the barrel when it comes to ethics. They will take your money and run like it's no one's business. The software is subpar, to say the least, but worst of all their business practices are some of the worst out there. Call your credit card company and file a dispute their payment processor will eventually drop them.
2020-07-09
Shaju FX		 Worst service, overcharged 112.60 for 30 days, no refund, no answers to concerns, no value for client's time nor money. Stay away from this service. On top of that 'no refund' policy can put a client as a victim to the whole situation.
2020-07-09
Shaju Joseph		 en Worst service, overcharged 112.60 for 30 days, no refund, no answers to concerns, no value for client's time nor money. Stay away from this service. On top of that 'no refund' policy can put a client as a victim to the whole situation.
2020-04-13 shohn likty Very simple and easy to use at much basic rate for international call. It grow my business effectively since last 6 months.
2020-04-13
shohn likty		 en Very simple and easy to use at much basic rate for international call. It grow my business effectively since last 6 months.
2020-04-11
Helen Miller		 CallHippo is the best thing that ever happened to my business. Connected to my computer and tablet, I can run my office no matter where I am. If you have a business that has to look as professional when you are on the go as in the office, this is it. I put on a headset and I can conduct a web conference.
2020-04-11
Helen Miller		 en CallHippo is the best thing that ever happened to my business. Connected to my computer and tablet, I can run my office no matter where I am. If you have a business that has to look as professional when you are on the go as in the office, this is it. I put on a headset and I can conduct a web conference.
2020-04-09
Beatriz Jacson		 I loved the app so much....They are upgrading there services. Too helpful in this crucial period, All queries get solved in the app itself as they have strong chat support team. CallHippo is a very affordable option to make inbound and outbound international or local calls. The features they provides are the best working features. Strongly Recommended.
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