CallHippo-Virtual Phone System

CallHippo - Cloud based Virtual Phone Systems for Small Business | make a call from anywhere

Total ratings for CallHippo-Virtual Phone System

4.41 (Rating count: 17)

User reviews summary

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Integration with a ton of CRMs and software
Simple and easy to use interface
Useful for international calls and growing business
Appears professional and allows conducting business on the go
Continuous addition of new features

Cons

Unreliable web version of the softphone with reports of blank screens during calls
Poor customer service with slow response times and difficulty reaching support
No refund policy and issues with being overcharged
Ethical concerns and practices regarding handling of payments

Most mentioned

Easy to use
Customer service and support issues
Suitable for international calls
Integration capabilities
New features like GlobalConnect and Auto switch

See reviews for CallHippo-Virtual Phone System on Chrome Web Store

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Recent reviews for CallHippo-Virtual Phone System

Recent rating average: 4.00

All time rating average: 4.41

Upgrade to see all 16 reviews

Rating filters

5 star

13% (2)

Date	Author	Lang	Comment
2024-03-05	KUBPO Info	en	Easy to use software. However, customer service is horrible as far as someone picking up the phone or promptly responding to an email or ticket. Most of all, the web version of the softphone is unreliable. I've missed several calls from customers because the screen blanks out (black screen on the softphone or the webpage just completely turns blank). Have to be researching solutions myself. I only keep the service because it integrates with a ton of CRMs and software and when they do respond, they seem like very nice people. Just need to work on their availability to answer questions and support people who are using your software (shouldn't matter how much they are paying).
2020-10-29	Nick Mavridis		Stay FAR FAR away from these folks. If your reading this I hope it's not too late for you! They are the bottom of the barrel when it comes to ethics. They will take your money and run like it's no one's business. The software is subpar, to say the least, but worst of all their business practices are some of the worst out there. Call your credit card company and file a dispute their payment processor will eventually drop them.
2020-07-09	Shaju FX		Worst service, overcharged 112.60 for 30 days, no refund, no answers to concerns, no value for client's time nor money. Stay away from this service. On top of that 'no refund' policy can put a client as a victim to the whole situation.
2020-04-13	shohn likty		Very simple and easy to use at much basic rate for international call. It grow my business effectively since last 6 months.
2020-04-11	Helen Miller		CallHippo is the best thing that ever happened to my business. Connected to my computer and tablet, I can run my office no matter where I am. If you have a business that has to look as professional when you are on the go as in the office, this is it. I put on a headset and I can conduct a web conference.
2020-04-09	Beatriz Jacson		I loved the app so much....They are upgrading there services. Too helpful in this crucial period, All queries get solved in the app itself as they have strong chat support team. CallHippo is a very affordable option to make inbound and outbound international or local calls. The features they provides are the best working features. Strongly Recommended.
2019-11-27	paul Guérard		good use for any business. Its quick and east to use. The business owners can use it easily. 5 stars
2019-11-26	Yves Montand		it works well. have been using it for the couple of years now.its keep on adding new feature like GlobalConnect and Auto switch.
2019-11-21	Dominic Lopez		good one.it dose what it should do
2019-11-19	Myriam Fares		I have been using if for business communication.apart from easy to install and use its also very Reliable

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