Reviews of FirstCry India - Baby & Kids

By: FirstCry.com App

List of user reviews and ratings for FirstCry India - Baby & Kids

Total ratings

4.63 (Rating count: 1,127,595)

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Review summary

Top positives are product quality, broad selection, and good offers. Major drawbacks include slow or unreliable delivery, delayed refunds, weak customer service, and usability issues (search and order history). Overall, quality and variety are praised but logistics, refunds, and support frequently frustrate users.

Pros

Good quality products
Wide range / variety of products
Attractive offers and deals

Cons

Delivery is slow and unreliable with frequent delays
Refunds for canceled/returned orders are slow
Poor customer service and lack of proactive communication
Usability issues such as not easily searchable and difficult order history tracking

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User Reviews

Recent rating average: 4.20

All time rating average: 4.63

Upgrade to see all 1,510 reviews

32% (489)

Date	Author	Comment
2026-08-10	Ne*****	I love FirstCry, their fabric and style never disappoint me .
I love FirstCry, their fabric and style never disappoint me .
2026-08-10	Go*****	Absolutely pathetic delivery service. The promised delivery date seems to mean nothing to them. The order was delayed without any proper explanation or timely update. If you cannot deliver on the date you promise, then stop making false commitments. Extremely frustrating and completely unacceptable service. Very disappointed!
Absolutely pathetic delivery service. The promised delivery date seems to mean nothing to them. The order was delayed without any proper explanation or timely update. If you cannot deliver on the date you promise, then stop making false commitments. Extremely frustrating and completely unacceptable service. Very disappointed!
2026-08-10	An*****	good
good
2026-08-10	su*****	Excellent
Excellent
2026-08-10	Ni*****	worst experience ever
worst experience ever
2026-08-10	Sa*****	good colthes
good colthes
2026-08-10	Ja*****	l Like FirstCry products for my baby very much
l Like FirstCry products for my baby very much
2026-08-10	Hu*****	top offers supperb so happy 😁😁 love you 😘😘
top offers supperb so happy 😁😁 love you 😘😘
2026-08-10	Ra*****	good
good
2026-08-10	AB*****	great experience
great experience