Olify Service Desk

Olify Service Desk is an application for managing incidents or maintenance requests.

- Entering incidents and maintenance requests via a web or mobile application.
- Interface for entering tickets for all employees / clients.
- Quick entry of a fault using QR codes for a specific device or space.
- Automate the assignment of responsible technicians to individual incidents and requirements.
- Checking the fulfillment of the SLA of the technical maintenance provider or service organization through set rules.
- Automatic creation of incidents based on the evaluation of conditions and faults from MaR and IoT devices.