NXLink

NXLink, a cutting-edge Chrome extension designed to revolutionize communication in customer service environments. Built on advanced CTI (Computer Telephony Integration) technology and utilizing the robust WebRTC framework, NXLink offers a powerful call toolbar that seamlessly integrates with most CRM systems.

This innovative extension enables real-time communication between NXLink and CRM systems, facilitating both inbound and outbound calling directly within your browser. With NXLink, agents can access and retrieve customer data from the CRM during calls, enhancing the efficiency and effectiveness of customer interactions.

Key Features of NXLink:

Seamless CRM Integration: NXLink works effortlessly with a wide range of CRM platforms, ensuring that all customer information is easily accessible, without the need to switch between applications. Real-Time Communication: Empower your customer service team with the ability to make and receive calls directly from their Chrome browser, thanks to the integrated WebRTC technology. Enhanced Customer Interaction: Agents can instantly access customer data during calls, providing personalized and informed customer service, leading to improved satisfaction and retention. NXLink is the perfect tool for businesses looking to enhance their customer service capabilities, streamline communication processes, and boost overall productivity. Equip your team with the power of NXLink and transform your customer service operations today.

NXLink，这是一款旨在彻底改变客服通讯环境的先进Chrome扩展插件。NXLink基于高级的计算机电话集成（CTI）技术，并利用强大的WebRTC框架，提供了一个强大的通话工具栏，可以与大多数CRM系统无缝集成。

这款创新的扩展插件能够实现NXLink与CRM系统之间的实时通信，支持直接在浏览器中进行呼入和呼出电话。通过NXLink，客服人员可以在通话过程中访问并检索CRM中的客户数据，提高与客户互动的效率和效果。