Avaamo Agent Assist
Avaamo Agent Assist is an AI powered, Contact Center agent assistant that provides live assistance from call acceptance, seamlessly…
Avaamo Agent Assist - AI Contact Center Assistant
"Avaamo Agent Assist" is an AI-powered contact center assistant that enhances agent productivity with live call transcription, automated recommendations, and real-time knowledge support. It integrates seamlessly with CRMs and automates backend tasks while summarizing conversations and providing language translation. With its capabilities, it helps agents deliver contextually relevant assistance, ultimately improving the experience for both agents and customers.
Extension stats
Manifest V3
Permissions:
- storage
- activeTab
- tabs
- scripting
- notifications
Host permissions:
- https://*.salesforce.com/*
- https://*.service-now.com/*
- https://*.servicenow.com/*
- https://*.force.com/*
- https://*.webexcce.com/*
Size: 99.17K
Email: vi*****@avaamo.com
URLs: Privacy policy
Full description: See detailed description
Other platforms
Not available on Android
Not available on Firefox
Not available on Edge
User reviews
by 
Ajoop K, 2024-08-01
Ajoop K, 2024-08-01 by 
Anirudh Kumar Yadiki, 2024-07-24
Anirudh Kumar Yadiki, 2024-07-24Extension safety
Risk impact
Avaamo Agent Assist requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.
Risk impact analysis details
- Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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- Medium ******* ******* ************* ***** *** ** ******* *** **** ******* ****** ******** *******
Risk likelihood
We don't have sufficient data to confidently determine the risk likelihood of Avaamo Agent Assist. Use it at your own risk.
Risk likelihood analysis details
- High This extension was recently updated in the past month. New updates may not be stable or safe.
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- Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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Upgrade to see full risk analysis details
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