Reviews of ECM2

By: Emergency Call Message Management App

List of user reviews and ratings for ECM2

Total ratings

2.86 (Rating count: 217)

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Review summary

Users report that while ECM2 was useful and satisfactory initially, recent updates have caused frequent crashes, notification failures, and issues with the mapping function. The app no longer allows changing alert sounds, and calls or messages sometimes come through late or not at all. Many users find themselves reinstalling the app after updates. Despite these issues, some users still find value in the app's core functions.

Pros

Generally liked before recent updates
Useful map function despite occasional glitches
Overall satisfactory for some first responders

Cons

App crashes frequently especially after updates
Notifications and alerts often fail to appear or are delayed
App no longer allows changing station or alert tones
Mapping function is unreliable, sometimes directing to incorrect locations
Poor customer support and unreliable after updates leading to frequent reinstalls

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User Reviews

Recent rating average: 2.30

All time rating average: 2.86

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67% (14)

Date	Author	Comment
2024-12-29	Ch*****	App no longer allows to change station tones. Has not had an updated in a ridiculous amount of time.
App no longer allows to change station tones. Has not had an updated in a ridiculous amount of time.
2023-11-07	Za*****	Crashes as soon as you mark yourself in the app enroute. Also won't let you change your alert sounds. Support is terrible
Crashes as soon as you mark yourself in the app enroute. Also won't let you change your alert sounds. Support is terrible
2023-08-17	Wi*****	Been issues lately with notifications.
Been issues lately with notifications.
2023-05-13	Em*****	This app was good until the newest update. Now it freezes whenever I go to hit respond to either the station or scene?!
This app was good until the newest update. Now it freezes whenever I go to hit respond to either the station or scene?!
2020-04-19	A *****	App keeps closing ... frustrating
App keeps closing ... frustrating
2019-10-14	A *****	When updates are pushed through the app it stops working. You have to uninstall, restart phone, and re-install. This is ridiculous for the price that you pay for the yearly service.
When updates are pushed through the app it stops working. You have to uninstall, restart phone, and re-install. This is ridiculous for the price that you pay for the yearly service.
2019-09-15	A *****	Works most of the time with map function glitches occasionally and as a first responder that is unsatisfactory. Overall happy with this app.
Works most of the time with map function glitches occasionally and as a first responder that is unsatisfactory. Overall happy with this app.
2019-07-24	A *****	App crashes on opening after latest update. Tried remove and reinstall. still crashing.
App crashes on opening after latest update. Tried remove and reinstall. still crashing.
2019-07-01	A *****	since update it doesn't work
since update it doesn't work
2019-06-24	A *****	not receiving anymore dispatches since my 5 june update. working satisfactory since 10 june
not receiving anymore dispatches since my 5 june update. working satisfactory since 10 june