Woowa CRM

Woowa CRM unlocks chat apps superpower features for the benefit of Customer Relationship Management.

Woowa CRM: Ultimate Chat CRM for Customer Service

Woowa CRM is a Chrome extension tailored for optimizing Customer Relationship Management through the use of chat app functionalities. It introduces advanced features such as efficient contact management, sales funneling, message and media saving, quick responses, and shipping cost estimations. With its API, Woowa CRM seamlessly integrates with WooCommerce and various other platforms, streamlining order management and customer service operations.
Install from Chrome Web Store

Extension stats

Manifest V3
Users: 10,000+
Rating: 4.96
(139)
Version: 1.17.4 (Last updated: 2025-02-12)
Creation date: 2020-10-07
Permissions:
  • identity
  • storage
  • unlimitedStorage
  • gcm
Size: 4.53M
Full description: See detailed description

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Features like broadcast and funneling are very useful for customer segmentation and communication.
  • Responsive and helpful customer service from the Woowa team.
  • The tool provides comprehensive support for customer follow-ups and managing data effectively.
  • Good automation features for sending messages and managing contacts.
  • Success in enhancing business communication and follow-up efficiency.
Cons
  • Occasional technical issues such as being unable to log in or use the application.
  • Some users experienced application downtime or functionalities not working as expected.
  • There is a desire for more features and updates to keep the tool competitive and relevant.
Most mentioned
  • Broadcast and quick reply features are highly praised.
  • Customer service is consistently noted as responsive and helpful.
  • The tool significantly aids in managing customer data and improving follow-up efficiency.
  • Users appreciate the automation capabilities for marketing communications.
  • Desire for continuous feature updates and improvements.
User reviews
nice
by Roy, 2025-01-07

debestt sangat membantu sekali... apalagi fitur broadcast, funneling yang bisa membantu cs agar lebih mudah mengelompokkan customer. ditambah tim woowa yang sangat solutif, responsif jika pengguna ada kendala dalam penggunaan woowa crm
by Filiz Islamic Bride, 2024-11-30

Alhamdulillah sudah lama memakai tools Woowa CRM ini dan banyak terbantu sekali semenjak berlangganan baik itu fitur broadcast, quick reply yang dimana kita bisa membuat quick reply tanpa batas, selain itu kita bisa mengelompokan berbagai customer dan masih banyak lagi fitur-fitur unggulan lainnya. Selain itu Customer Service dari tim Woowa nya pun responsif sehingga membantu sekali dalam keberjalanan menggunakan Woowa Mantaaap pokoknyaaa
by Wanda Putri Ananda, 2024-10-31
View all user reviews

Extension safety

Risk impact

Woowa CRM requires very minimum permissions.

Risk impact analysis details
  • High Injects scripts into web pages, which may alter or extract site contents, resulting in a substantial risk.
  • Low ******* ****** ** *** ********* ********
Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Woowa CRM. Use it at your own risk.

Risk likelihood analysis details
  • High This extension was recently updated in the past month. New updates may not be stable or safe.
  • High **** ********* *** *** **** ****** ********* ********** *** *** ** ****** ** *****
  • Medium **** ********* *** ******** ****** *****
  • Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
  • Good **** ********* *** **** **** *******
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