Woowa CRM
Woowa CRM unlocks chat apps superpower features for the benefit of Customer Relationship Management.
Total ratings
4.96
(Rating count:
139)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
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spammy, or outdated. Pros
- Features like broadcast and funneling are very useful for customer segmentation and communication.
- Responsive and helpful customer service from the Woowa team.
- The tool provides comprehensive support for customer follow-ups and managing data effectively.
- Good automation features for sending messages and managing contacts.
- Success in enhancing business communication and follow-up efficiency.
Cons
- Occasional technical issues such as being unable to log in or use the application.
- Some users experienced application downtime or functionalities not working as expected.
- There is a desire for more features and updates to keep the tool competitive and relevant.
Most mentioned
- Broadcast and quick reply features are highly praised.
- Customer service is consistently noted as responsive and helpful.
- The tool significantly aids in managing customer data and improving follow-up efficiency.
- Users appreciate the automation capabilities for marketing communications.
- Desire for continuous feature updates and improvements.
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User reviews
Recent rating average:
5.00
All time rating average:
4.96
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| Date | Author | Rating | Lang | Comment |
|---|---|---|---|---|
| 2025-01-07 |  | | en | nice |
| 2024-11-30 |  | | id | debestt sangat membantu sekali... apalagi fitur broadcast, funneling yang bisa membantu cs agar lebih mudah mengelompokkan customer. ditambah tim woowa yang sangat solutif, responsif jika pengguna ada kendala dalam penggunaan woowa crm |
| 2024-10-31 |  | | id | Alhamdulillah sudah lama memakai tools Woowa CRM ini dan banyak terbantu sekali semenjak berlangganan baik itu fitur broadcast, quick reply yang dimana kita bisa membuat quick reply tanpa batas, selain itu kita bisa mengelompokan berbagai customer dan masih banyak lagi fitur-fitur unggulan lainnya. Selain itu Customer Service dari tim Woowa nya pun responsif sehingga membantu sekali dalam keberjalanan menggunakan Woowa Mantaaap pokoknyaaa |
| 2024-09-12 |  | | id | Udah pake sejak lama, pake juga yang woowa crm. Mantep dan aman nih.. |
| 2024-09-02 |  | | ms | Masha Allah sangat membantu |
| 2024-08-20 |  | | id | Untuk saat ini, WOOWA CRM masih yg terbaik. semoga featurenya makin bertambah seperti braodcast list di apps wa bisa terbaca. |
| 2024-08-19 |  | | id | Woowa CRM sangat membantu kami dalam follow up customer , toolsnya lengkap dan fiturnya sangat mempermudah dan lengkap ,mulai dari blast harian bahkan bisa scheduler , kerenn sekelaliii , CS nya juga fast respon dan ramah , terimakasih woowa ,semoga selalu berkembang menjadi lebih baikk |
| 2024-08-19 |  | | id | Extension paling berpengaruh buat mempermudah CSing Gua! |
| 2024-08-19 |  | | id | ini yg dicari dari dulu tools yg cukup lengkap fiturnya dari kelola data pelanggan sampe buat blast juga bisa, dan yg kerennya kita bisa bedakan pelanggan dari segmen, kategori atau apapun yg bisa dipanggil untuk diblast, di notif dan lainnya. Harganya worth it banget... |
| 2024-08-19 |  | | id | Tool ini dapat membantu saya melakukan lebih baik pelayanan ke custmrs saya |
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