Direct Energy Account Manager

Name: Direct Energy Account Manager
Rating: 4.7708335 (3389 reviews)
Author: Direct Energy

By: Direct Energy

Manage your energy from anywhere

Features & Capabilities

The Direct Energy Account Manager Chrome extension offers a convenient way for Texas and Northeast/Midwest customers to manage their energy accounts from anywhere. With this app, users can easily pay bills, set up autopay, view and renew electricity and natural gas plans, and add additional energy services. It also allows monitoring of monthly and yearly energy usage and linking supported electric vehicles (Tesla, Jaguar, Ford Mustang EV) and Google Nest Thermostats for integrated control.

Additional features include utility contact information for outage reporting, customer support via phone, chat, or email, app theme customization with dark mode, and a user feedback option to enhance app experience. The extension leverages the same login credentials as the Direct Energy Online Account Manager for seamless access. Some features may vary depending on the market. Learn more at directenergy.com/app.

User Growth & Download Statistics

App Energy

By:

Direct Energy

Downloads:

223,690 430

Rating:

4.77

(3,389) 3 new ratings

Version:

12.0.1 Last updated: 2026-05-03

Version code:

1777532138

Creation date:

2013-09-06

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.READ_BASIC_PHONE_STATE Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk

Size:

170.26MB

Email:

ga*****@care.directenergy.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 146,810 ▼ 172

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Direct Energy

Google Play Store

https://play.google.com/store/apps/details?id=directenergy.mobileoam

Email:

ga*****@care.directenergy.com

Website:

https://www.directenergy.com/

User Reviews

Users find the Direct Energy Account Manager app initially easy and convenient, especially with fingerprint login. However, many report persistent problems such as crashing, login failures, inaccurate data, and lack of key features like payment history and usage comparison. Despite prior helpful customer service, ongoing app reliability issues frustrate users, with many unable to view or pay bills properly, causing dissatisfaction and consideration of switching providers.

Pros

Simple and easy-to-use interface
Fingerprint login feature for convenience
Ability to monitor electricity usage and pay bills easily
Helpful customer service noted before app issues
Useful for users with difficulty in technology after updates

Cons

Frequent app crashes and freezing
Inability to log in or incorrect login errors
App displays inaccurate or inconsistent billing and usage data
Lack of important features like viewing payment history and detailed usage
Long-term unresolved bugs and poor app reliability

Recent reviews

I have been a customer since 2016. most issues were easily solved. In 2024, they fixed many issues regarding access, payments, and navigating their website. They now make it easier with better notifications as well.