Reviews of ImmoScout24 - Real Estate

By: Immobilien Scout GmbH App

List of user reviews and ratings for ImmoScout24 - Real Estate

Total ratings

4.38 (Rating count: 134,006)

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Review summary

Users largely praise ImmoScout24 as a useful tool for finding property listings, with several calling the app helpful and the site positive. However, a core set of issues recurs: expensive, auto-renewing subscriptions with poor cancellation/refund handling; premium-only access gating and high costs; widespread fake listings and agent spam; unresponsive support; and usability problems such as loading delays and navigation glitches. Overall impression is mixed: strong search capability and positive sentiment coexist with ongoing financial, moderation, and reliability concerns.

Pros

Useful for searching property listings (noted as very helpful and useful in multiple reviews).
Generally positive sentiment across several reviews (comments like I love this site, Best of the best, very good).
Some reviewers describe the app as having a pleasant user experience (e.g., super cool, great).

Cons

Auto-renewing paid subscriptions with charges after cancellation and poor refund handling.
Premium-only access gating and high subscription costs limiting access to listings and messages.
Prevalence of fake listings and agent spam with little moderation.
Unresponsive customer support and difficulty obtaining refunds.
App reliability and usability issues (loading problems, navigation glitches, bugs).

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User Reviews

Recent rating average: 2.00

All time rating average: 4.38

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44% (137)

Date	Author	Comment
2026-07-15	Ha*****	es meldet mich andauernd ab. es geht auf dem keks und ich verpasse wichtige Nachrichten
es meldet mich andauernd ab. es geht auf dem keks und ich verpasse wichtige Nachrichten
2026-07-13	za*****	Good app
Good app
2026-07-13	Ra*****	I wish they could translate the property descriptions within the app itself.
I wish they could translate the property descriptions within the app itself.
2026-07-12	Go*****	Too much AI cluttering the interface. Way too many listings without any photos. A lot of times I get notifications for new apartments, click on them, and there's nothing new.
Too much AI cluttering the interface. Way too many listings without any photos. A lot of times I get notifications for new apartments, click on them, and there's nothing new.
2026-07-12	Ad*****	very good experience of using this app
very good experience of using this app
2026-07-10	Ni*****	kostenpflichtige App (Monatsabo) min. 12 Monate
kostenpflichtige App (Monatsabo) min. 12 Monate
2026-07-08	Ol*****	Reine Abzocke. Nicht mal die Basics, wie Schufa + Einkommensnachweise hochladen sind ohne Abo möglich und die Schufa MUSS über die App selbst bezogen werden. Eine bereits Vorhandene wird nicht akzeptiert.
Reine Abzocke. Nicht mal die Basics, wie Schufa + Einkommensnachweise hochladen sind ohne Abo möglich und die Schufa MUSS über die App selbst bezogen werden. Eine bereits Vorhandene wird nicht akzeptiert.
2026-07-08	An*****	Schlechteste App der Welt, für alles muss man bezahlen. Man darf Anfangs angucken, aber nichts anfassen, weil man dann mindestens 30 € bezahlen muss, und das auch für mindestens 3 Monate.
Schlechteste App der Welt, für alles muss man bezahlen. Man darf Anfangs angucken, aber nichts anfassen, weil man dann mindestens 30 € bezahlen muss, und das auch für mindestens 3 Monate.
2026-07-07	An*****	Scam for 35 euros a month 200 inquiries for apartment 0 reply
Scam for 35 euros a month 200 inquiries for apartment 0 reply
2026-07-06	I *****	why it keeps emailing me that i need to pay 100€? for what???
why it keeps emailing me that i need to pay 100€? for what???