Reviews of ImmoScout24 - Real Estate
List of user reviews and ratings for ImmoScout24 - Real Estate
Total ratings
4.28
(Rating count:
125,721)Review summary
Users appreciate the app's filtering options, presentation, and useful customization features, making it a notable tool in Germany's rental market. However, many report significant issues such as automatic subscription renewals without clear consent, unresponsive landlords, frequent app bugs affecting notifications and viewing listings, and scam or fake listings. The high subscription cost with limited benefits and poor customer support further diminish user satisfaction.
Pros
- Good presentation of properties and filtering options
- Useful location and search criteria customization
- Integrated translation options and documentation creation
- App has improved over the years and remains a popular choice for the German rental market
Cons
- Forced subscription with automatic renewal and poor cancellation policies
- Very low landlord response rates, even with premium subscriptions
- App bugs including login issues, notification failures, and problems loading ads or photos
- High prevalence of fake or scam listings and lack of proper verification
- Expensive subscription plans that do not guarantee advantage or better results
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User reviews
Recent rating average:
1.50
All time rating average:
4.28
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-24 |  | | Instead of stopping subscription if there is no payment, lawyer writes to you and requires multiple times of monthly payment. Worst possible user experience. Very nice of you! |
| 2025-01-24 |  | | Very difficult to find a place I only had 1 reply and that never panned out. Better to search on your own and don't pay for a plan. Unless you have a super high income than of course you will be picked over every one else. |
| 2025-01-21 |  | | For some reason, I can't open the ad page in the mobile application after payment, I see only the image and no information is loaded |
| 2025-01-16 |  | | This app is built to con people. Their minimum subscription is 3 months I took it and cancelled the contract almost immediately. So I won't be charged end of 3 months but they charged me extra month subscription and customer care is not responding or have any. It's a ridiculous company with no support or morals. Give me my money back or I'm calling my lawyer. |
| 2025-01-15 |  | | Hallo, I want to publish a property that is not in Germany. It asks me to verify my number, but I have 3 options( Germany, Austria, Spain).I don't have this postcode , I have another one. Can you update the app,pls? Thank you! |
| 2025-01-06 |  | | Great app in german real estate. The only problem is without a subscription your messages are not delivered to the recipient |
| 2024-12-30 |  | | Terrible app, filled with brokers. Premium subscription is a total mess. Don't pay in any case |
| 2024-12-24 |  | | App is ruined with the lates updates. Cant even see the photos anymore due to "test beta thingy" |
| 2024-12-19 |  | | I have had multiple scammers contact me on this app. They don't verify the landlords which makes this very difficult. I almost lost thousands of pounds trying to rent on this app. Please avoid and its such a scam because you have to commit to 3 months in advance before even using this app to then only get scammed on here. |
| 2024-12-17 |  | | The plan is: everyone pays a subscription for advantage. The results is: nobody has an advantage. People who cannot afford a subscription are at disadvantage. When immoscout started, it was better. Now just exploitation. |
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