foodora: Food & Groceries Android

Reviews of foodora: Food & Groceries

List of user reviews and ratings for foodora: Food & Groceries

Total ratings

3.34 (Rating count: 38,163)
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Review summary

Reviews are mixed but lean negative: many users praise the food variety and find the app easy to use, yet frequent complaints focus on bad customer service, unreliable and late deliveries (cold food), confusing/hidden fees and discount problems, order errors, and repeated driver-related issues. These recurring problems drive most poor ratings despite some positive delivery experiences.
Pros
  • Wide variety of cuisines and generally good food quality reported
  • App is simple and easy to use (several users called it great or 'cool')
  • Occasional reliable delivery/service experiences praised by users
Cons
  • Poor customer support and refund handling (slow responses, canned replies, chatbots)
  • Unreliable delivery times — frequent long delays and cold food on arrival
  • Hidden or confusing fees and manipulative rebate/discount practices at checkout
  • Order problems are common: duplicates, missing/wrong items and technical hiccups
  • Driver issues reported repeatedly (late, lazy, sometimes alleged theft or refusal to deliver)
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User Reviews

Recent rating average: 2.00
All time rating average: 3.34
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5 star
5% (8)
4 star
3% (4)
3 star
2% (3)
2 star
7% (10)
1 star
31% (45)
DateAuthorRatingComment
2025-10-25
Ca*****
Zero! Everytime i order from Foodora Joker / Spar always missing items! Today was worst ever! This time it was worse one bag was forgotten. It was delivered and 8 items missing from my list! After1 hr it delivered again And omg missing 2 items again This caused me a lot of stress using 1 hr contacting the driver and foodora. All things i should have done was all delayed.Zero and Very bad service! Happened all the time i purchased from Foodora! Uninstall app and i stick to Wolt from now on .
Zero! Everytime i order from Foodora Joker / Spar always missing items! Today was worst ever! This time it was worse one bag was forgotten. It was delivered and 8 items missing from my list! After1 hr it delivered again And omg missing 2 items again This caused me a lot of stress using 1 hr contacting the driver and foodora. All things i should have done was all delayed.Zero and Very bad service! Happened all the time i purchased from Foodora! Uninstall app and i stick to Wolt from now on .
2024-08-31
Ra*****
Experienced delicious turkish, indian, ethiopian, etc food, but EXPENSIFE
Experienced delicious turkish, indian, ethiopian, etc food, but EXPENSIFE
2024-08-17
mu*****
always super service i like it.... diffrent city diffrent taste with good food and mostly foodora service
always super service i like it.... diffrent city diffrent taste with good food and mostly foodora service
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