Forethought Assist

The knowledge you need to do your job from anywhere.

Forethought Assist: Boost Productivity with AI Support Tools

Forethought Assist is a browser extension specially designed for support agents. By leveraging Artificial Intelligence, it provides swift and accurate answers to support tickets, drawing on data from multiple sources. This not only increases the agents' productivity but also improves customer satisfaction. Whether you're a new team member in need of guidance or a veteran seeking high-speed information retrieval, Forethought Assist is optimized to meet your needs. Equipped with customizable filters and a feature that works across different channels, this extension is your go-to tool for efficient customer support.
Install from Chrome Web Store

Extension stats

Users: 3,000+
Rating: 5.00
(4)
Version: 2.0.36 (Last updated: 2024-11-21)
Creation date: 2023-04-21
Risk impact: High risk impact
Risk likelihood:
Manifest version: 3
Permissions:
  • storage
  • tabs
  • activeTab
Host permissions:
  • https://*/*
Size: 8.01M

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
Want to check extension ranking and stats more quickly for other Chrome extensions? Install Chrome-Stats extension to view Chrome-Stats data as you browse the Chrome Web Store.

Extension summary

If you’re like most support agents, you spend over a third of your time looking for information from all kinds of sources so you can give customers an accurate answer.

Now you can use Forethought Assist to increase your productivity and deliver better customer experiences, all within a browser extension!

Start saving hours of work by getting exactly what you need to send the customer, reducing time to resolution and increasing CSAT.

ABOUT FORETHOUGHT ASSIST: Forethought Assist suggests answers to support tickets using true AI. New teammates get up to speed quickly, and veterans can find the answers they know are there faster than ever.

With Forethought Assist, you can also find the right solution to a customer problem with a quick search. Forethought accesses data from multiple sources instantly and delivers the best answer for each situation.

WHY FORETHOUGHT ASSIST?

  • Optimized for your workflow: requires little or no training
  • Smarter search: uses Natural Language Understanding to suggest the best answers
  • Quick actions: past solutions and answers surface to the top, allowing you to apply them with a single click
See more

Extension safety

Risk impact

Forethought Assist requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Forethought Assist is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Upgrade to see risk analysis details

Promo images

Forethought Assist small promo image
Small promo image

Similar extensions

Here are some Chrome extensions that are similar to Forethought Assist: