RailMadad

Name: RailMadad
Author: Centre for Railway Information Systems

By: Centre for Railway Information Systems

Now you can lodge your complaint & suggestions using 'RailMadad' mobile app.

Features & Capabilities

RailMadad is a dedicated app designed to empower railway passengers by enabling them to lodge complaints and suggestions conveniently via both mobile and web platforms. The app provides a streamlined interface for users to report issues related to train travel, station services, and other railway-related concerns.

One of the key features of RailMadad is its real-time feedback mechanism, which allows passengers to track the status of their complaints and receive timely updates on the resolution progress. This transparency enhances passenger satisfaction and ensures accountability within the railway services.

User Growth & Download Statistics

App Communication

By:

Centre for Railway Information Systems

Downloads:

3,194,602 13.78K

Version:

0 Last updated: 2026-02-23

Publisher country:

Email:

ra*****@gmail.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-09

Compare stats and ranking:

Ranking

# 32,664 ▲ 14

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Centre for Railway Information Systems

Google Play Store

https://play.google.com/store/apps/details?id=cris.railmadad

Email:

ra*****@gmail.com

Website:

http://www.railmadad.indianrailways.gov.in

User Reviews

Login experience is pathetic in this app. I have installed this app far before and since then I have been trying to login into this app using my IRCTC credentials but this app keeps on giving same error prompt as to use my email id or mobile number as my user id and I did try that but that did not work either. Can the technical team work on this issue and link the existing account of the IRCTC user to this app or allow the user to login through their IRCTC credentials.

Ma*****, 2025-01-28

Useless app, cant even make a complaint . Just wasting time so that people get fed up and dont file complaint... Can't expect better services from Indian railways. Thank you for making my journey and awful one. Thank you Indian railways and thanknyou rail minister. Increase the price of tickets , that's the only thing IR can do .