Reviews of Zonka Feedback and Surveys

By: Classic Informatics App

List of user reviews and ratings for Zonka Feedback and Surveys

Total ratings

3.60 (Rating count: 111)

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Review summary

Most reviewers praise Zonka Feedback for being user-friendly, offering robust survey creation with professional templates, and helping businesses collect actionable feedback. Multiple users highlight excellent customer support and suitability for SMBs and on-premises/offline use. There are no complaints that appear across multiple reviews; a few isolated negative reports exist but are not common.

Pros

Very easy to use / user-friendly interface (multiple mentions)
Strong survey creation tools and professional in-built templates
Helpful for collecting customer feedback and growing businesses
Responsive and cooperative customer support team
Works well for on-premises/offline use and SMB needs

Cons

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User Reviews

Recent rating average: 4.90

All time rating average: 3.60

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5% (1)

Date	Author	Comment
2024-11-03	Je*****	I have not got use it can not sInd in
I have not got use it can not sInd in
2021-07-01	Pr*****	Very easy to use.
Very easy to use.
2021-01-08	Sh*****	Provides great options for determining what we did well and what areas need improvement.
Provides great options for determining what we did well and what areas need improvement.
2021-01-08	Sh*****	Easy to use and edit, great survey app, very happy with Zonka Feedback.
Easy to use and edit, great survey app, very happy with Zonka Feedback.
2021-01-04	MA*****	Fantastic app and e-surveys and reports generated i am very happy and fascinated to use you software application which is enhancing direct customer support.
Fantastic app and e-surveys and reports generated i am very happy and fascinated to use you software application which is enhancing direct customer support.
2021-01-02	AB*****	Great Application, to give a feedback .
Great Application, to give a feedback .
2021-01-01	Pr*****	Really easy and helpful. Fantastic app and e-surveys.
Really easy and helpful. Fantastic app and e-surveys.
2020-12-29	Ni*****	Great app to take your customers feedback and grow your business more faster
Great app to take your customers feedback and grow your business more faster
2020-12-29	Ro*****	I am runing an online Silver Jewelry Business and using this Zonka Feedback Software from past 4 years. No complaints... Surveying customers at the moment has now become easy for us with professional in-built Survey Templates. Support team are very cooperative and always on the call to help us. Ofcoz without them it is impossible for me and my non-technical team to make the best use of this Software. I would recommend this company to every SMBs like me.
I am runing an online Silver Jewelry Business and using this Zonka Feedback Software from past 4 years. No complaints... Surveying customers at the moment has now become easy for us with professional in-built Survey Templates. Support team are very cooperative and always on the call to help us. Ofcoz without them it is impossible for me and my non-technical team to make the best use of this Software. I would recommend this company to every SMBs like me.
2020-12-23	Ni*****	It's a great app! Very helpful to create and send surveys. Gives a real user-friendly experience!
It's a great app! Very helpful to create and send surveys. Gives a real user-friendly experience!