My Zong

Name: My Zong
Rating: 4.3300285 (1471499 reviews)
Author: CMPak - Zong

By: CMPak - Zong

All Your Needs, Just one Tap Away!

Features & Capabilities

My Zong is a comprehensive mobile app designed to simplify the management of your Zong telecom services. It offers real-time account balance monitoring, detailed usage for calls, SMS, and internet, plus the ability to link up to five Zong numbers for seamless management. Customize your experience by creating your own bundle from over 1500 options, or browse and purchase a variety of exclusive bundles and hybrid packages.

The app enhances user engagement through exclusive discounts, first-time login promotions, and daily rewards accessible via instant games. Recharge your prepaid or postpaid accounts effortlessly using multiple payment methods and enjoy services like instant loans, balance sharing (Yaari Load), and online ordering for new SIMs and devices.

Additional features include access to infotainment and Islamic portals, live cricket updates, customizable profiles, multi-language support, and value-added services such as call blocking and ringtone subscriptions. With 24/7 live chat customer support, comprehensive FAQs, and notification widgets, My Zong delivers a user-friendly, all-in-one solution for managing your Zong experience effectively.

User Growth & Download Statistics

App Communication Entertainment

By:

CMPak - Zong

Downloads:

94,748,625 173.11K

Rating:

4.33

(1,471,499) 6,939 new ratings

Version:

5.19.19.104 Last updated: 2026-05-22

Version code:

124

Creation date:

2017-10-19

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.MICROPHONE Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk

Size:

33.94MB

Email:

cu*****@zong.com.pk

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-08

Compare stats and ranking:

Ranking

# 1,547

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

CMPak - Zong

Google Play Store

https://play.google.com/store/apps/details?id=com.zong.customercare

Email:

cu*****@zong.com.pk

Website:

https://www.zong.com.pk/my-zong-app

User Reviews

Users generally like My Zong, describing it as nice, good, and helpful, with positive notes on updates. However, multiple reviews point to recurring problems: slow network and slow app performance, daily rewards not functioning as advertised, dissatisfaction with in-branch service, and concerns about pricing and bundle increases. Overall, the app is valued for usefulness and updates, but reliability, rewards reliability, customer service, and pricing perception require attention to improve the user experience.

Pros

Overall positive sentiment with frequent mentions of nice, good, and excellent
App is helpful and useful with reviewers describing it as helpful
Positive reception to app updates/new versions

Cons

Slow internet speeds and slow app performance
Daily rewards not working / perceived fake reward system
Poor customer service at Zong branches
Pricing concerns and perceived price increases

Recent reviews

Always Get 10mb or 20mb internet Data... 200mb is a Dream only.. And available in Advertisements only... Don't Load Balance in Zong SiM Zong will Deduct your Balance Secretly through FROUD and Cheating...