Zain Jo

Name: Zain Jo
Rating: 4.2287583 (138226 reviews)
Author: Zain Jo

Zain Jo is the first mobile self-care application in Jordan

Zain Jo is Jordan's first mobile self-care application designed to optimize your Zain subscription experience. It allows users to manage multiple accounts—including prepaid, postpaid, 4G, and fiber—with seamless access via fingerprint or Face ID login.

Key features include a customizable smart shortcut bar for your favorite actions, the ability to renew your line and pay later if your balance is insufficient, easy invoice history access, and repeated payment options. You can also send and receive gifts such as money transfers or data bolts, check your remaining minutes, SMS, and data, add or remove services, and access Zain's eShop for purchasing new lines or services. The app also provides a shop locator with opening hours and exclusive device discounts for postpaid customers. Simplify your mobile management with Zain Jo — your all-in-one Zain service companion.

Install

By:: Zain Jo
Downloads:: 4,665,066+ 11.46K
Rating:: 4.23

(138,226) 0.04
Version:: 4.8.0 (Last updated: 2025-04-07)
Version code:: 518
Creation date:: 2013-04-09
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_WIFI_STATE
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.NFC
See more
Size:: 103.40M
Email:: in*****@jo.zain.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 13 hours ago

Ranking

# 22,351

User reviews

Users report that the Zain Jo app frequently crashes and often doesn't open, especially after recent updates. Mandatory and frequent updates cause data waste and sometimes block app usage if not installed. The app is slow, freezes, and hangs on the splash screen, negatively impacting user experience. Access issues outside Jordan restrict critical functionality for travelers. Additionally, the app requests unnecessary permissions, such as contacts access, causing crashes when denied. Overall, the app suffers from reliability, performance, and usability problems leading to widespread user dissatisfaction.

Pros

Cons

App frequently crashes and fails to open, especially after recent updates.
Compulsory and frequent app updates consume data and time, sometimes preventing access if not updated.
Poor user experience with slow loading, freezing, and app hanging on splash screen.
Issues with accessing the app outside Jordan, limiting functionality during travel.
Unjustified requests for account access permissions leading to crashes if denied.

Recent reviews

This app was working correctly before the latest update, now I'm lucky if the app works for 4 days before it starts crashing and to fix it I have to uninstall and reinstall. If the update has to keep bugs and not crash, in my opinion it is better because when you removed them this happened.

Yamen (YTR), 2025-01-25

Unfortunately the app doesn't work well, and crashes everytime I try to open it. İt also connect my account witth two different accounts that it's not mine