Zain Jo

Name: Zain Jo
Rating: 4.309979 (142750 reviews)
Author: Zain Jo

Zain Jo is the first mobile self-care application in Jordan

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Zain Jo is the first mobile self-care application in Jordan designed to help Zain customers get the best value from their subscriptions. The app allows you to manage multiple accounts (Prepaid, Postpaid, 4G, and fiber) effortlessly with features like fingerprint and Face ID login for enhanced security.

With Zain Jo, users can check invoices, recharge balances, add or remove services, and renew their lines even with insufficient balance by paying later. The app includes a smart shortcut bar for customizing your most-used actions, transaction history tracking, and the ability to send and receive gifts such as money, subscription amounts, and data bolts. You can also access the Zain eShop directly, locate Zain Jordan shops along with their opening hours, and enjoy discounts on devices for postpaid customers. Zain Jo brings convenience and control right to your fingertips.

App Utilities Productivity Communication

By:

Zain Jo

Downloads:

4,752,007 11.18K

Rating:

4.31

(142,750) 471 new ratings

Version:

4.8.3 Last updated: 2025-06-04

Version code:

521

Creation date:

2013-04-09

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_WIFI_STATE

Size:

100.19MB

Email:

in*****@jo.zain.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Updated:

9 hours ago

User reviews

Users report that the Zain Jo app frequently crashes and often doesn't open, especially after recent updates. Mandatory and frequent updates cause data waste and sometimes block app usage if not installed. The app is slow, freezes, and hangs on the splash screen, negatively impacting user experience. Access issues outside Jordan restrict critical functionality for travelers. Additionally, the app requests unnecessary permissions, such as contacts access, causing crashes when denied. Overall, the app suffers from reliability, performance, and usability problems leading to widespread user dissatisfaction.

Pros

Cons

App frequently crashes and fails to open, especially after recent updates.
Compulsory and frequent app updates consume data and time, sometimes preventing access if not updated.
Poor user experience with slow loading, freezing, and app hanging on splash screen.
Issues with accessing the app outside Jordan, limiting functionality during travel.
Unjustified requests for account access permissions leading to crashes if denied.

Recent reviews

This app was working correctly before the latest update, now I'm lucky if the app works for 4 days before it starts crashing and to fix it I have to uninstall and reinstall. If the update has to keep bugs and not crash, in my opinion it is better because when you removed them this happened.

Ya*****, 2025-01-25

Unfortunately the app doesn't work well, and crashes everytime I try to open it. İt also connect my account witth two different accounts that it's not mine