Reviews of Add-On: Universal

By: Zoho Corporation App

List of user reviews and ratings for Add-On: Universal

Total ratings

2.94 (Rating count: 127)

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Review summary

Most reviews flag safety concerns: the app is linked to scams and remote-access abuse, with risks of data theft and financial fraud. A minority note easy setup and occasional usefulness for remote support, but overall sentiment is negative due to trust and security issues and reliability problems.

Pros

Easy to set up / simple to use (positive sentiment in some reviews)
Useful for remote tech support / remote assistance functionality
Generally good when it works (positive feedback from some users)

Cons

Perceived scam / scammers using the app to steal money or access accounts
Significant privacy and security risks due to remote access capabilities
Trust concerns / warnings to avoid installing the app
Some users report the app does not work or is unreliable
Financial loss risks cited (e.g., PayPal, Bitcoin) associated with scam attempts

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User Reviews

Recent rating average: 3.80

All time rating average: 2.94

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54% (19)

Date	Author	Comment
2025-10-31	Ri*****	I'm just starting out but I always start at 5 and I'm really working stuff now
I'm just starting out but I always start at 5 and I'm really working stuff now
2025-10-13	M *****	scammed
scammed
2025-10-11	La*****	थँक्स
थँक्स
2025-10-04	Mu*****	very good
very good
2025-08-28	Le*****	SCAM.....CAREFUL
SCAM.....CAREFUL
2025-08-08	Sa*****	This game where they take control of your freaking phone and then they've trying to get you to go into your all your accounts and things like that, I had a PayPal thing that sent me saying that I paid some type of amount of money and it won't meet and so I said, yeah, I want me and then they were trying to go through all my other accounts, and they have to check it. I just didn't trust it. even though i'm probably too late
This game where they take control of your freaking phone and then they've trying to get you to go into your all your accounts and things like that, I had a PayPal thing that sent me saying that I paid some type of amount of money and it won't meet and so I said, yeah, I want me and then they were trying to go through all my other accounts, and they have to check it. I just didn't trust it. even though i'm probably too late
2025-07-26	Ki*****	Love this!!! It's so easy❤️
Love this!!! It's so easy❤️
2025-06-05	Ro*****	helpful
helpful
2025-03-08	UK*****	Great app. You are stupid, not the app, if you accept remote connnections without valid reason. This is used by remote technichans to assist with Android phone problems. ONLY ACCEPT A CONNECTION TO YOUR PHONE IF YOU ASKED SOMEONE FOR IT, NOT SOME RANDOM CALLER. Thank you ZOHO, keep up the great work.
Great app. You are stupid, not the app, if you accept remote connnections without valid reason. This is used by remote technichans to assist with Android phone problems. ONLY ACCEPT A CONNECTION TO YOUR PHONE IF YOU ASKED SOMEONE FOR IT, NOT SOME RANDOM CALLER. Thank you ZOHO, keep up the great work.
2025-02-17	te*****	Simple to set up
Simple to set up