Add-On: Universal

Name: Add-On: Universal
Rating: 2.887097 (124 reviews)
Author: Zoho Corporation

By: Zoho Corporation

Remote Support. Simpler. Faster.

Features & Capabilities

Add-On: Universal enhances your remote support experience by enabling Zoho Assist's remote control features on Android devices running version 7 and above. This add-on allows authorized support technicians to take remote control of your device via the Zoho Assist customer application, making troubleshooting and assistance simpler and faster.

To use, install the add-on only when prompted by a support technician during a remote support session. By leveraging the Android OS accessibility API, the add-on securely grants remote access once enabled in your device's Accessibility settings. It's the perfect tool to streamline remote assistance with peace of mind.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

1.0.8 Last updated: 2025-12-01

Version code:

Creation date:

2022-03-13

Publisher country:

Permissions:

android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.INTERNET Low risk
android.permission.WAKE_LOCK Low risk
android.permission.ACCESS_NETWORK_STATE Safe
android.permission.INJECT_EVENTS
com.zoho.remoteplugin.universal.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

2.71MB

Email:

as*****@zohomobile.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-20

Compare stats and ranking:

Ranking

# 193,006 ▼ 300

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Zoho Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.zoho.remoteplugin.universal

Email:

as*****@zohomobile.com

Website:

https://www.zoho.com/assist/

User Reviews

Most reviews flag safety concerns: the app is linked to scams and remote-access abuse, with risks of data theft and financial fraud. A minority note easy setup and occasional usefulness for remote support, but overall sentiment is negative due to trust and security issues and reliability problems.

Pros

Easy to set up / simple to use (positive sentiment in some reviews)
Useful for remote tech support / remote assistance functionality
Generally good when it works (positive feedback from some users)

Cons

Perceived scam / scammers using the app to steal money or access accounts
Significant privacy and security risks due to remote access capabilities
Trust concerns / warnings to avoid installing the app
Some users report the app does not work or is unreliable
Financial loss risks cited (e.g., PayPal, Bitcoin) associated with scam attempts