Features & Capabilities

Add-On: Universal enhances your remote support experience by enabling Zoho Assist's remote control features on Android devices running version 7 and above. This add-on allows authorized support technicians to take remote control of your device via the Zoho Assist customer application, making troubleshooting and assistance simpler and faster.

To use, install the add-on only when prompted by a support technician during a remote support session. By leveraging the Android OS accessibility API, the add-on securely grants remote access once enabled in your device's Accessibility settings. It's the perfect tool to streamline remote assistance with peace of mind.

User Growth & Download Statistics

By:
Zoho Corporation
Downloads:
125,037 363
Rating:
2.89
(124)
2 new ratings
Version:
1.0.8 Last updated: 2025-12-01
Version code:
11
Creation date:
2022-03-13
Publisher country:
US US
Permissions:
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.INTERNET Low risk
  • android.permission.WAKE_LOCK Low risk
  • android.permission.ACCESS_NETWORK_STATE Safe
  • android.permission.INJECT_EVENTS
  • com.zoho.remoteplugin.universal.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Size:
2.71MB
Email:
as*****@zohomobile.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-20
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Zoho Corporation
Google Play Store
https://play.google.com/store/apps/details?id=com.zoho.remoteplugin.universal
Email:
as*****@zohomobile.com
Website:
https://www.zoho.com/assist/

User Reviews

Most reviews flag safety concerns: the app is linked to scams and remote-access abuse, with risks of data theft and financial fraud. A minority note easy setup and occasional usefulness for remote support, but overall sentiment is negative due to trust and security issues and reliability problems.
Pros
  • Easy to set up / simple to use (positive sentiment in some reviews)
  • Useful for remote tech support / remote assistance functionality
  • Generally good when it works (positive feedback from some users)
Cons
  • Perceived scam / scammers using the app to steal money or access accounts
  • Significant privacy and security risks due to remote access capabilities
  • Trust concerns / warnings to avoid installing the app
  • Some users report the app does not work or is unreliable
  • Financial loss risks cited (e.g., PayPal, Bitcoin) associated with scam attempts
Recent reviews
I'm just starting out but I always start at 5 and I'm really working stuff now
by Ri*****, 2025-10-31

scammed
by M *****, 2025-10-13

थँक्स
by La*****, 2025-10-11
View all user reviews ›

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