Features & Capabilities

Medallia Concierge is a powerful business messaging app designed to connect companies with their customers via text and mobile messaging channels. It enables real-time, two-way conversations that are seamless and personalized through templates and custom fields. The app features AI-driven messaging automation to enhance team efficiency, conversation filtering, internal notes, and multi-account management.

Ideal for industries such as hospitality, retail, and healthcare, Medallia Concierge delivers the "instant gratification" experience customers expect today. Fully integrated with Medallia's suite of products including web dashboard and APIs, it ensures data is always synchronized across devices. Trusted by over 1,000 businesses including Hyatt, Marriott, and Whole Foods, Medallia Concierge continues to lead with innovative technology in business communication, workflow automation, and analytics.

User Growth & Download Statistics

By:
Medallia, Inc.
Downloads:
15,613 23
Rating:
2.46
(46)
Version:
2.10.11 Last updated: 2026-04-29
Version code:
84
Creation date:
2017-05-31
Publisher country:
US US
Permissions:
  • android.permission.CAMERA Very high risk
  • com.google.android.gms.permission.AD_ID Moderate risk
  • android.permission.ACCESS_ADSERVICES_AD_ID Low risk
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.MODIFY_AUDIO_SETTINGS Low risk
  • android.permission.NFC Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.RECEIVE_BOOT_COMPLETED Low risk
  • See more
Size:
46.34MB
Email:
it*****@zingleme.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Medallia, Inc.
Google Play Store
https://play.google.com/store/apps/details?id=com.zingle.zinglecommunicationapp
Email:
it*****@zingleme.com
Website:
https://www.medallia.com/products/concierge/

User Reviews

Users find the Medallia Concierge app easy to use and efficient for business texting on some platforms. However, many Android users experience frequent crashes, slow performance, notification glitches, login troubles, and installation failures, making the app unreliable and frustrating for daily use.
Pros
  • Easy to use for some users
  • Good data processing
  • Effective for personable texting and saving time in business communications
  • Works well on web and iPad platforms
Cons
  • Frequent app crashes causing loss of messages
  • Slow performance and freezing issues
  • Notification problems, including receiving notifications despite settings to turn them off and messages not displaying within the app
  • Login issues, including being logged out often and difficulty logging back in
  • Installation problems on some Android devices, such as failing to install
Recent reviews
Incredible app is very easy to use and good processing of data
by Ál*****, 2023-12-18

WORST APP EVER!!! I can't even see the new messages in the app, only in my notifications bar. It constantly crashes and kicks me out, and sometimes doesn't let me log in back in. I have deleted and reinstalled this app so many damn times for it to still not work. Definitely searching for better options!
by Ti*****, 2023-07-03
View all user reviews ›

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