Medallia Concierge

Name: Medallia Concierge
Rating: 2.4571428 (46 reviews)
Author: Medallia, Inc.

By: Medallia, Inc.

Messaging for Businesses

Features & Capabilities

Medallia Concierge is a powerful business messaging app designed to connect companies with their customers via text and mobile messaging channels. It enables real-time, two-way conversations that are seamless and personalized through templates and custom fields. The app features AI-driven messaging automation to enhance team efficiency, conversation filtering, internal notes, and multi-account management.

Ideal for industries such as hospitality, retail, and healthcare, Medallia Concierge delivers the "instant gratification" experience customers expect today. Fully integrated with Medallia's suite of products including web dashboard and APIs, it ensures data is always synchronized across devices. Trusted by over 1,000 businesses including Hyatt, Marriott, and Whole Foods, Medallia Concierge continues to lead with innovative technology in business communication, workflow automation, and analytics.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

2.10.11 Last updated: 2026-04-29

Version code:

Creation date:

2017-05-31

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.MODIFY_AUDIO_SETTINGS Low risk
android.permission.NFC Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

46.34MB

Email:

it*****@zingleme.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-05

Compare stats and ranking:

Ranking

# 460,002 ▼ 3,941

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Medallia, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.zingle.zinglecommunicationapp

Email:

it*****@zingleme.com

Website:

https://www.medallia.com/products/concierge/

User Reviews

Users find the Medallia Concierge app easy to use and efficient for business texting on some platforms. However, many Android users experience frequent crashes, slow performance, notification glitches, login troubles, and installation failures, making the app unreliable and frustrating for daily use.

Pros

Easy to use for some users
Good data processing
Effective for personable texting and saving time in business communications
Works well on web and iPad platforms

Cons

Frequent app crashes causing loss of messages
Slow performance and freezing issues
Notification problems, including receiving notifications despite settings to turn them off and messages not displaying within the app
Login issues, including being logged out often and difficulty logging back in
Installation problems on some Android devices, such as failing to install

Recent reviews

Incredible app is very easy to use and good processing of data

Ál*****, 2023-12-18

WORST APP EVER!!! I can't even see the new messages in the app, only in my notifications bar. It constantly crashes and kicks me out, and sometimes doesn't let me log in back in. I have deleted and reinstalled this app so many damn times for it to still not work. Definitely searching for better options!