ZapFlow

Get your customers answered instantly, even when you're unavailable.

ZapFlow brings together customer service, sales, and automation in a single app. Track conversations in real time, organize opportunities in your CRM, and let artificial intelligence handle repetitive responses, all from your mobile phone.

REAL-TIME CUSTOMER SERVICE
• Respond to customers and send photos, videos, and documents
• Take over chatbot conversations when you need human interaction
• See who is assisting each customer

CRM AND SALES FUNNEL
• Opportunity dashboard by stage
• Labels, notes, and complete history of each contact
• Never lose a customer mid-conversation again

AI AUTOMATION
• Automated customer service flows by keyword and time of day
• AI assistants that respond with the context of your business
• 24/7 support, including outside of business hours

CAMPAIGNS AND SCHEDULE
• Re-engagement campaigns with delivery tracking
• Service schedule with automatic confirmation and reminders

METRICS
• Message dashboard, queues, and team performance

Ideal for stores, clinics, salons, service providers, and sales teams that serve customers via messaging, including WhatsApp and Instagram.

A ZapFlow account is required.