ZALORA-Online Fashion Shopping

Name: ZALORA-Online Fashion Shopping
Rating: 4.75 (572574 reviews)
Author: Zalora South East Asia Pte Ltd.

By: Zalora South East Asia Pte Ltd. App

Shop the latest trends & brands online, only on Zalora Fashion Shopping app!

Overview

Google Play Store

Downloads

37,184,930 ▲ 29.10K

Data as of 2026-08-03

Rating:

4.75 +431

(572,574)

Version:

—

Last updated: 2026-07-30

Ranking

#4,082 ▼ 4

Overall

Features & Capabilities

ZALORA - Asia's online fashion experts delivers a feature-rich shopping app with 100% authentic clothing, shoes, beauty, and more from top local and international brands. Enjoy exclusive vouchers, flash sales, cashback, and VIP perks, plus secure checkout and flexible payment options.

Stay inspired with new arrivals, wishlists, and curated collections. Track orders from payment to delivery, and enjoy easy returns and fast express shipping during mega sales like 10.10, 11.11, and 12.12.

User Growth & Download Statistics

App E-Commerce Shopping Marketing

By:

Zalora South East Asia Pte Ltd.

Downloads:

37,184,930 29.10K

Rating:

4.75

(572,574) 431 new ratings

Version:

0 Last updated: 2026-07-30

Creation date:

2013-07-09

Publisher country:

Email:

mo*****@zalora.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-03

Compare stats and ranking:

Ranking

# 4,082 ▼ 4

Other platforms

ZALORA-Online Fashion Shopping (v26.07.20)

5.00

(10)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Zalora South East Asia Pte Ltd.

Google Play Store

https://play.google.com/store/apps/details?id=com.zalora.android

Email:

mo*****@zalora.com

Website:

http://www.zalora.com

User Reviews

Many reviews praise ease of use and genuine products, plus good value. However, recurring issues include poor customer service (AI chat, unresponsive support), delivery problems (delays, misdelivery, late-night deliveries), damaged items due to QC gaps, and refunds/returns taking too long or remaining unclear. A few mentions address-order changes, but the dominant concerns center on service, delivery, and returns, while the app itself is generally well-liked for its interface and range.

Pros

User-friendly and fast shopping experience
Genuine/original products
Good value / affordable deals
Overall solid app quality and trusted experience

Cons

Poor customer service and unhelpful AI chat
Delivery delays and mishandling / late deliveries
Damaged or defective items due to QC issues
Returns/refunds are slow or unclear

Recent reviews

Great fashion shopping app with quality products and fast delivery

An*****, 2026-07-18

keren sih customer service nya. belanja sepatu 2x dari sini, yang ke 2 dapat barang kondisi kurang baik. setelah satu minggu barang sampe baru ajukan refund dan masih dikabulin pihak zalora.